6 Best CRMs for Financial Advisors in 2023

If you’re a financial advisor, check out our independent review of the best CRM for financial advisors including which on is best for your needs.

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Financial advisors and CFPs who want to generate leads, close deals, and organize client data should invest in customer relationship management (CRM) software. The best CRMs for financial advisors are customizable and easy to implement, offer a variety of tools to streamline workflow, help market financial services, and keep accounts in compliance. To help you choose the one for you, we evaluated over a dozen options and narrowed it down to the six best CRMs.

  • Zoho CRM: Best overall CRM software for financial advisors (free starting price)
  • Freshsales: Easiest-to-use CRM with advanced sales features (free starting price)
  • Pipedrive: Best financial advisor software for a la carte add-ons (14-day free trial)
  • Salesforce: Best CRM software option for robust financial reporting (30-day free trial)
  • Wealthbox: Best financial advisor CRM software for customizations (14-day free trial)
  • Redtail CRM: Best CRM for creating financial information products (30-day free trial)

While the above options may score highly in one category or another, Zoho CRM emerged as our top CRM software for financial advisors, winning first place for cost and core features and tying for security and compliance. Our highest scoring options for financial advisors are general CRMs, but two industry-specific software made our list as well. Read more about each CRM’s primary use cases, pricing plans, and core features in the section below.

Note: All monthly prices are with a one-year commitment unless noted.

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Zoho CRM: Best Overall Financial CRM

Helps you generate and nurture leads through digital marketing and communication.

Price Range: Free to $52 per user, per month (15- to 30-day free trial)

Overall Rating star-fullstar-fullstar-fullstar-full Cost star-fullstar-fullstar-fullstar-full Core Features star-fullstar-fullstar-fullstar-full Ease of Use star-fullstar-fullstar-full star-full Security & Compliance star-fullstar-fullstar-fullstar-fullstar-full Customization star-fullstar-fullstar-fullstar-full Customer Support star-fullstar-fullstar-full star-full

Pros:

  • Integrates with help desk tools
  • Comprehensive client information
  • Smart follow-ups with Zia AI

Cons:

  • Not a full-fledged finance CRM
  • Only three users on free plan
  • AI only available on Enterprise up

Zoho CRM propelled to the top of our list of best financial advisor CRMs for its affordability, accessibility, and available features. However, it stands out for its multi-channel digital marketing tools — advisors can create email campaigns for specific leads and customers, as well as interact with Facebook and Instagram leads right from the CRM. This makes Zoho CRM a solid choice for planners who want to generate and nurture new leads through various channels.

Even though Zoho CRM is our top rated option for financial advisors, its interface can be hard to use. If you're looking for an easier-to-use CRM option with equally robust sales features, check out Freshsales.

Zoho CRM Pricing

  • Free Version: Supports up to 3 users
  • Standard: $14 per user, per month
  • Professional: $23 per user, per month
  • Enterprise: $40 per user, per month
  • Ultimate: $52 per user, per month
  • Free Trial: 15 to 30 days
  • Access to Zoho One Marketplace Apps

Zoho CRM Key Features

  • Client Management: Tend to client needs via Zendesk and Zoho Help Desk integration.
  • 360-Degree Client View: Track clients’ contact info, assets, interactions, and more.
  • Zia AI Assistant: Suggests follow-up actions and optimal times for client outreach.
  • App Integrations: Includes Zoho’s suite of apps plus popular third-party software.

Zoho CRM CRM for financial advisors

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Freshsales: Best for Advanced Sales Features

Offers an intuitive, easy-to-use pipeline tool with robust sales and lead generation features.

Price Range: Free to $69 per user, per month (21-day free trial)

Overall Rating star-fullstar-fullstar-fullstar-full Cost star-fullstar-fullstar-fullstar-full Core Features star-fullstar-fullstar-fullstar-full Ease of Use star-fullstar-fullstar-fullstar-fullstar-full Security & Compliance star-fullstar-fullstar-fullstar-fullstar-full Customization star-fullstar-fullstar-fullstar-full Customer Support star-fullstar-fullstar-fullstar-full

Pros:

  • Built-in chat and dialer
  • Accessible user interface
  • AI-powered sales features

Cons:

  • Not a finance-specific CRM
  • Lacking some marketing features
  • Only one pipeline in Growth

Freshsales is a clean and easy-to-use CRM offering live chat, online web forms, and a built-in phone dialer. Upgrade into one of its highest paid tiers for an intuitive multi-pipeline tool including advanced features such as robust reporting as well as AI-powered sales forecasting and insights. While it's not a finance-specific CRM, it offers most of the sales features you'll need for lead generation, nurturing, and deal-closing and is rated our top overall CRM software.

Freshsales is one of the top CRM options available, but it's missing some digital marketing features for lead generation and nurturing. If you're looking for more robust marketing features, check out Zoho CRM.

Freshsales Pricing

  • Free Version: Supports up to 3 users
  • Growth: $15 per user, per month
  • Pro: $39 per user, per month
  • Enterprise: $69 per user, per month
  • Free Trial: 21 days
  • Integration with Freshwork's free marketing and service platform tiers

Freshsales Key Features

  • Interactive Reports and Dashboards: Turn data into easy-to-read charts and graphs.
  • Visual Pipelines: Kanban-style pipelines are simple to organize — just drag-and-drop.
  • AI Features: Forecast sales and automatically nurture top prospects using AI.
  • Live Chat and Phone Dialer: Communicate with prospects via chat or phone.

Freshsales CRM for financial advisors

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Pipedrive: Best for A La Carte Add-Ons

Offers advanced sales and marketing tools you can purchase separately to nurture leads.

Price Range: $14 to $99 per user, per month (14-day trial)

Overall Rating star-fullstar-fullstar-fullstar-full Cost star-fullstar-fullstar-full star-full Core Features star-fullstar-fullstar-fullstar-full Ease of Use star-fullstar-fullstar-full star-full Security & Compliance star-fullstar-fullstar-fullstar-fullstar-full Customization star-fullstar-fullstar-fullstar-full Customer Support star-fullstar-fullstar-fullstar-full

Pros:

  • Multiple, visual pipelines
  • Auto-tracks calls & emails
  • Smooth app integrations

Cons:

  • Limited phone support
  • No bulk emailing
  • Clunky reporting tools

Pipedrive is a sales-forward CRM that offers robust marketing tools that you can purchase individually. Listed as one of our best lead management software, it helps you find leads that fit into your client profile with LeadBooster’s web forms. Its Campaigns add-on then allows you to create drip campaigns for your prospective clients or your referral network. You can also centralize insurance documents, client proposals, and contracts with its Smart Docs add-on.

Pipedrive is a good option for financial advisors looking to purchase premium add-ons, but its financial reporting tools aren’t the best. If you’re someone who needs robust tools for managing your reports and dashboards, try Salesforce, which also offers premium add-ons.

Pipedrive Pricing

  • Essential: $14 per user, per month
  • Advanced: $29 per user, per month
  • Professional: $49 per user, per month
  • Power: $64 per user, per month
  • Enterprise: $99 per user, per month (minimum 10 users)
  • Free Trial: 14 days
  • Pay for a la carte add-ons for sales, marketing, and more
  • Access to Pipedrive Marketplace

Pipedrive Key Features

  • Pipeline Management: Track your sales process with clear and customizable pipelines.
  • Web Forms: Embed forms into your landing pages or websites, or send them via email.
  • Prospector: Find new leads from over 400 million profiles and 10 million companies.
  • Chat Features: Tailor conversations with your web visitors via live chat or chat bots.

Pipedrive CRM for financial advisors

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Salesforce: Best for Financial Reporting

Helps you track your performance with robust reporting tools and real-time dashboards.

Price Range: $25 to $330 per user, per month (30-day free trial)

Overall Rating star-fullstar-fullstar-full star-full Cost star-fullstar-full star-fullstar-full Core Features star-fullstar-fullstar-fullstar-full Ease of Use star-fullstar-fullstar-full star-full Security & Compliance star-fullstar-fullstar-fullstar-fullstar-full Customization star-fullstar-fullstar-fullstar-full Customer Support star-fullstar-fullstar-full star-full

Pros:

  • Customizable reporting dashboards
  • Intelligent sales forecasting
  • Built in phone dialer

Cons:

  • Sometimes hard to learn
  • Setup and customizing take time
  • Can be expensive for some

Salesforce Sales Cloud is a cloud-based CRM that offers advanced general sales features for reporting and collaboration. Create forecasting reports with its simple drag-and-drop tool and organize them via different filters, groups, and charts. Then track your performance, like referral conversions, on a dashboard that shows real-time updates. Upgrade to Financial Services Cloud for features like asset management, milestone tracking, and AI-powered forecasting.

Salesforce Sales Cloud is a powerful option with finance-specific upgrade options, but it's missing some sales and marketing features without upgrading. If you need more robust marketing features, check out Zoho CRM.

Salesforce Sales Cloud Pricing

  • Starter: $25 per user, per month
  • Professional: $80 per user, per month
  • Enterprise: $165 per user, per month
  • Unlimited: $330 per user, per month
  • Free Trial: 30 days
  • Access to Salesforce AppExchange

Financial Services Cloud Upgrade Pricing

  • Starter Enterprise Edition: $250 per user, per month
  • Starter Unlimited Edition: $425 per user, per month
  • Growth Enterprise Edition: $325 per user, per month
  • Growth Unlimited Edition: $500 per user, per month
  • Free Trial: 30 days

Salesforce Sales Cloud Key Features

  • Workflow Automation: Streamline data entry, lead generation, and scheduling.
  • Contact Management: Segment lists and group clients by household or family.
  • Milestone Tracking: Be alerted to clients’ personal and business milestones.
  • AppExchange: Integrate hundreds of apps for finance, marketing, and much more.

Salesforce Sales Cloud CRM for financial advisors

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Wealthbox: Best CRM for Customization

Allows you to create a one-stop hub for wealth management tailored to your needs and goals.

Price Range: $45 to $79+ per user, per month (14-day free trial)

Overall Rating star-fullstar-fullstar-full star-full Cost star-fullstar-full star-fullstar-full Core Features star-fullstar-fullstar-fullstar-full Ease of Use star-fullstar-fullstar-full star-full Security & Compliance star-fullstar-fullstar-full star-full Customization star-fullstar-fullstar-fullstar-full Customer Support star-fullstar-fullstar-full star-full

Pros:

  • Vast selection of finance integrations
  • Two-way sync with email clients
  • Highly-rated mobile app

Cons:

  • Lacks user support options
  • Limited features with Basic plan
  • Little guidance during setup

Wealthbox is a cloud-based CRM that can serve as an all-in-one hub for independent advisors and small firms thanks to its breadth of industry-relevant app integrations. Advisors who need a custom CRM can tailor it to their needs by adding partner apps like eMoney (financial planning), DataPoints (risk analysis), and RIA in a Box (compliance). Flesh out Wealthbox’s features by integrating third-party apps for email marketing, communication, scheduling, and social media.

Wealthbox is our top-rated finance-specific CRM option, but it can be pricey for some and may be missing some sales and marketing features. If you need more affordably priced and robust options, look into Zoho CRM, which is also highly customizable.

Wealthbox Pricing

  • Basic: $45 per user, per month
  • Pro: $59 per user, per month
  • Premier: $79 per user, per month
  • Enterprise: Contact for quote
  • Free Trial: 14 days

Wealthbox Key Features

  • Integrations: Over 80 apps available spanning finance, compliance, and risk analysis.
  • Data Security: Use 256-bit encryption, two-factor authentication, and a session timeout.
  • Wealthbox Email: Two-way sync with Gmail, Outlook, and other popular email clients.
  • Mobile App: The full-featured mobile CRM syncs with the Wealthbox desktop app.

Wealthbox - Financial Advisor CRM

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Redtail: Best for Creating Financial Info Products

Helps you promote services and market information sessions with its built-in seminar tool.

Price Range: $39 to $59+ per month (30-day free trial)

Overall Rating star-fullstar-fullstar-full star-full Cost star-fullstar-fullstar-full star-full Core Features star-fullstar-fullstar-full star-full Ease of Use star-fullstar-fullstar-full star-full Security & Compliance star-fullstar-fullstar-fullstar-full Customization star-fullstar-fullstar-full star-full Customer Support star-fullstar-fullstar-full star-full

Pros:

  • Generate leads with seminars
  • Free database migration
  • Ample financial app integration library

Cons:

  • Core features somewhat thin
  • Only 15 users per database
  • Slight learning curve

Redtail is a CRM made specifically for financial advisors. Market to prospective and existing customers with a built-in seminar tool that tracks attendance, organizes past sessions, and merges contact info so follow-up messages can be sent. Its seminar tool can also monitor phone and email campaigns for multichannel marketing. Redtail is great for advisors who want to create financial information resources to attract clients as a respected authority.

Redtail is a good option for creating financial info products for marketing and ongoing education, but its interface can be hard to use and it may be pricey for some. If you're looking for an easy-to-use general option with advanced sales features, try Freshsales instead.

Redtail Pricing

  • Launch: $39 per user, per month for 5 users
  • Growth: $59 per user, per month for unlimited users
  • Enterprise: Contact for quote
  • Free Trial: 30 days

Redtail Key Features

  • Seminar Management: Run virtual seminars, then track attendance and other metrics.
  • Campaign Management: Keep tabs on success rates of email and call campaigns.
  • Free Database Migration: Move data from one provider to Redtail at no extra cost.
  • Unlimited Resources: Flat monthly rate includes unlimited leads, contacts, and tasks.

Redtail CRM for financial advisors

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Top 4 Financial Advisor CRM Features

The best financial software options offer these tools:

Wealth & Asset Management

CRM Analytics

Document Management

Referral Tracking

Analyze your clients’ financial accounts, goals, relationships, investment profile, and more to help you assess risk or find opportunities.

Predict inflation levels and financial market conditions, and evaluate your client’s overall portfolio performance in a visual dashboard.

Store and organize important documents such as quotes, tax returns, proposals, and contracts on a secured digital platform.

Grow your client base by creating a referral network and monitoring your referral program or campaign’s performance.

How We Evaluated the Best Financial Advisor CRMs

In our evaluation, we looked at both industry-specific and general options offering the best mix of features and pricing for financial advisors. To determine the best, we first outlined six weighted evaluation categories for financial advisor CRMs. Then, we used these categories to assign each option on our list a score out of five, including the identification of primary use cases. You can check out our specific evaluation criteria below.

Because advisors need security and compliance, we also made sure each option secures its data and adheres to compliance standards such as the Financial Industry Regulatory Authority (FINRA).

Evaluation Criteria

To determine the best, we first considered cost and core features, which include both general and industry-specific functionality. Also considered was financial data compliance, the platform's ease of use, and the level of customer support offered.

Cost:
25%
Core Features:
25%
Ease of Use:
15%
Security & Compliance:
15%
Customization:
10%
Customer Support:
10%

Bottom Line: Best CRM for Financial Advisors

CRM software can take the place of multiple individual tools — spreadsheets, calendars, and word processors, to name a few. Plus, you’ll also avail of features like automation, activity tracking, and lead generation. Do yourself (and your clients) a favor by adopting any one of our top financial advisor CRMs to upgrade your wealth management services. If you need a CRM to help you organize financial data, read our editorial review of the best accounting CRMs.

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