Learn about the best automotive CRM software options and their primary use cases in our independent editorial review for automotive companies.
CRMs for freelancers are sales and marketing software that help solopreneurs and independent contractors nurture leads, onboard new clients, and manage ongoing projects effectively. For this reason, the top CRMs for freelancers incorporate core sales pipeline features as well as tools like time tracking, appointment scheduling, and task automation. To help freelancers choose the best CRM for them, we evaluated the top six options and their use cases.
Here are the six best CRMs for freelancers and solopreneurs:
While the above six options are great for freelancers and solo operators, it's also helpful to understand the best general CRM options when making your decision. For more information, check out our independent review of the best overall CRM software.
We took a quantitative approach to our freelancer CRM evaluation by defining six weighted categories important to freelancers and solopreneurs. Then, we assigned each category key subcriteria to score how each option performed in that category. Finally, we totaled the weighted scores to give each CRM software an overall rating out of five, including primary use cases.
Note: All per-user prices are with a one-year commitment unless noted.
The CRMs we evaluated are all good options for freelancers, but HubSpot CRM emerged as the overall best CRM for freelancers. Below, read about each option’s primary use case and its score in each category.
A leading CRM with a free plan and upgrades that offer even more robust functionality as freelancers grow their client base.
Price Range: Free to $1,200 per month (Sales Hub)
HubSpot CRM is a top-rated free sales software with available upgrades. The robust free plan helps freelancers manage their leads and clients, schedule meetings, and monitor tasks from their desktop or via HubSpot CRM’s free app. As their client base grows, freelancers can upgrade to a paid Sales Hub plan for automation to cut down on manual tasks. What's more, it integrates seamlessly with HubSpots marketing and service platforms.
While HubSpot offers the best free CRM, its upgrades can be costly for solopreneurs. If you need a CRM offering a more basic free version but more affordable premium tiers, check out Freshsales instead.
Top of the line CRM built for freelancers with task and calendar features as well as multiple free communication tools.
Price Range: Free to $69 per user, per month (21-day free trial)
Freshsales is rated our best overall CRM and offers a free version great for contact management and communication. Leverage its free built-in dialer and live chat options to engage with prospects while keeping your business and personal communication separate. Upgrade into one of its affordable premium tiers for advanced features that help with things like revenue forecasting and more, so you're always planning ahead.
While Freshsales' free communication tools are robust, its free tier lacks a visual pipeline. If you need a more robust free freelancer CRM option with a pipeline, try HubSpot CRM.
A classic full-stack CRM with a free plan and features that help freelancers handle customer billing cycles effectively.
Price Range: Free to $52 per user, per month (15+ day free trial)
Zoho CRM is a cloud-based CRM with affordable functionality for customer invoicing and billing. It allows freelancers to automate recurring billing by setting up billing frequencies and payment reminders, and it makes creating and sending tax-compliant, professional-looking invoices easy. For this reason, Zoho CRM is great for freelancers who need help managing timesheets, invoices, and quotes for a high number of clients or ongoing projects.
While Zoho is a top-rated CRM for freelancers, its user interface can be difficult to learn or use. If you want a more intuitive CRM with powerful sales features, take a look at Freshsales.
An intuitive CRM equipped with a visual pipeline and add-on upgrades offering features you can purchase a la carte.
Price Range: $14.90 to $99 per user, per month (14-day trial)
Pipedrive is a CRM with an easy-to-use pipeline to track leads and clients. Its clear, visual interface helps freelancers stay on top of their sales process and monitor emails, calls, and projects. In addition to this core feature-set, Pipedrive offers add-on features you can purchase such as website visitor tracking, document management, email marketing, sales prospecting, and more. This makes Pipedrive great for those needing a visual CRM with add-on upgrades.
Pipedrive's flexibility makes it great for freelancers, however, it doesn't offer a free version. If you need a robust free CRM option, try HubSpot CRM instead.
Insightly offers the core CRM features you expect along with advanced project management functionality for client work.
Price Range: Free to $99 per user, per month (14-day free trial)
Insightly is a leading CRM known for its core sales features and robust project management capabilities. Integrate ongoing project management into your workflow using milestone and task tracking, calendar sync, and even customize your project processes to your needs. This makes Insightly a good CRM choice for freelancers or solopreneurs who manage ongoing projects for their clients as well as manage leads through a visual pipeline.
Insightly provides robust project management features, however, there are other CRMs that help you better manage your leads and contacts. If this sounds like you, check out Freshsales.
A simple CRM offered by Google that seamlessly integrates with Google Workspace and includes a free version.
Price Range: Free to $129 per user, per month
Streak CRM is a native Google CRM that lives directly within your Gmail inbox and integrates seamlessly with other Google Workspace products. Create basic pipelines that you can color-code and assign deals to specific Gmail contacts and email conversations. You can use their basic tier for free or upgrade into a paid tier for more advanced sales and email features.
Even though Streak is a native Google CRM, its very basic for some, can be hard to use, and doesn't allow for robust collaboration. If you're needing a more traditional CRM for your freelance business, check out Freshsales or HubSpot CRM instead.
Freelancers often only have themselves to lean on, so they need a CRM that helps them effectively handle client relationships and administrative tasks. Their CRM should help free them from repetitive work through workflow automation and third-party app integration. The top six CRMs we evaluated provide industry-specific lead generation and customer management functionality to allow freelancers to stay on top of their work and find and nurture new clients.