Find the best operational CRM software for your business. Learn about the features, pricing, and use cases of the top six CRM solutions for 2024.
Email marketing CRMs are sales software offering email marketing functionality for lead nurturing. The best CRMs for email marketing provide core sales pipeline features to manage your sales process as well as features like template emails, mass email sends, ongoing drip sequences, email analytics, list segmentation, and more. To help, we reviewed the top email marketing CRM options to arrive at the six best.
Here are the top six email marketing CRMs for salespeople and marketers:
When evaluating the best CRM software for email marketing, we first identified six weighted scoring categories and then scored every option in each category. We then used the individual category scores to assign each option on our list an overall score out of five, including the identification of primary use cases. Check out our specific scoring criteria below:
All pricing based on annual commitments unless otherwise noted.
Overall, we found Pipedrive to be the best overall CRM for email marketing based on our analysis above. However, all of the options on our list provide good solutions for specific use cases. Check out how each scored below.
The below email marketing features are included in the top CRMs for email marketing:
Create reusable email marketing templates using drag-and-drop builders. Many of the top email marketing CRMs also offer pre-built templates you can use as is or customize for your specific needs. Save important templates and tag them for easy management.
Segment you list of leads or prospects based on demographics, psychographics, or online interactions. From there, you can send personalized mass emails or email drips that are tailored to your intended audience. This is especially important for those with multiple customer profiles or buyer personas.
Send mass sales emails for promotions or nurturing. While mass email sends can't be used as automated, ongoing drip sequences, it's a time-saving feature when you need to share the same or similar information with your wide audience.
Email drip sequences automate your email efforts by creating automated email flows that send specific emails over a specified period or when an email subscriber takes a specific action. This email automation is less common than the mass send functionality, but still available in many CRMs for email marketing.
Stay on top of email marketing performance with robust email analytics. This data can include things like email sends, opens, clicks, and more. Review this information using pre-built or custom reports and reporting dashboards.
Never underestimate the reach of a strong email marketing campaign. Although they often work best when paired with other strategies, your email campaigns have the potential to reach far more consumers than social media or SMS advertising alone. Since campaigns can be difficult to manage, it’s recommended to find a CRM solution with built-in email marketing integration available.