-
News & Trends -
Sales -
Marketing Related Topics -
B2B Software Guides Related Topics -
Free Tools & Resources -
- About Us About Us
A follow-up email template is a set of prewritten language and prompts that helps salespeople quickly write personalized follow-up emails for their leads and prospects. They use them to follow up on previous emails, calls, voicemails, or meetings. Having a few solid templates saved in the templates section of Gmail or Outlook, your email marketing software, or your CRM streamlines the follow-up process and can increase your response rates.
These templates are specifically designed for following up with a lead or prospect. For other types of email templates, like one for a sales email, check out our article on best sales email templates. Otherwise, read on for some great follow-up templates.
We created a free email template that works for nearly any follow-up situation involving a salesperson and a prospect or lead, warm or cold. It contains the most important elements of a follow-up email, such as a friendly opening, a brief reminder, and a call-to-action. That said, you can also easily customize the template to fit your business’s specific needs. Go ahead and grab the free template below.

A successful follow-up email template generally consists of a subject line, greeting, opener, reminder, call-to-action (CTA), free value, and sign-off — in that order. While some templates for more specific scenarios might exclude some sections, or add new ones, this is the optimal structure for the average sales follow-up email.
For most follow-up email templates, the best subject line is no subject line. Remind the lead about your last email by simply replying to the thread created by it. That way, once they finish reading your follow-up, they can quickly scroll and read the first email that you’re reminding them about. For emails where there was no initial email — for example, when you’re following up after leaving a voicemail — write a two- to -five-word subject defining your email's purpose.
These are the typical components of a great second, third, or other email to your lead, but you can also use situation-specific templates according to what you're trying to accomplish or how well you know the person you're emailing.
As a salesperson, you’ll find yourself in various scenarios that require the use of follow-up emails. Therefore, it’s important to have some scenario-specific templates saved for your most common situations, from following up after an initial sales call to reaching out again after an unanswered cold email. These templates will enable you to quickly craft and send follow-up emails that engender positive responses and speed up the sales process.
In most cases, a cold lead isn’t going to respond to your first cold email, so it’s important to send them another one. This follow-up email should remind the lead of the context of your first email, and also provide them with free value in the form of a blog post, video, or some other piece of marketing content that’ll earn their trust in your brand’s expertise. Also, restate your CTA somewhere in the email to remind them of the action you’d like them to take.
Below is a template for following up after sending an initial cold email:
If a cold lead hasn’t responded to your first two cold emails, send another one, this time focusing on building your business’s credibility so as to reduce any doubts that might be holding the lead back from responding. To do this, share links to case studies or testimonials from happy customers that are similar to this lead in terms of size, industry, age (if B2C), or some other relevant attribute.
Here’s a follow-up email template for crafting your second follow-up to a cold email:
Also known as breakup email, your third follow-up email represents your last attempt to get in touch with a cold lead — through this medium, at least. In this follow-up email, remind them again that your solution will help them solve a major pain point, and then let the lead know that this will be the last email they’ll receive from you. The hope is that the lead has just been too lazy or busy to respond and will now feel a sense of urgency to act.
After receiving a notification informing you that a lead has submitted a webform to opt in for a lead magnet, be it a webinar, newsletter, or something else, it’s critical to send them a follow-up email expressing your excitement and informing them about your product or service. This follow-up email should provide context, tell them what to expect from your lead magnet, offer a helping hand, and plug your solution that you hope to ultimately sell to them.
Below is a follow-up email template that’ll help you nurture leads who opt-in for a lead magnet:
Whenever you meet a lead at a conference, tradeshow, or networking event, it’s a good idea to send them a follow-up email a few days later. This follow-up email should remind them about your conversation, provide them with a reason to talk with you again, and ask them to take next steps with you, whether that’s setting up a sales meeting or connecting you with the decision-maker at their company.
Below we’ve written a follow-up email template for circling back with a lead you recently met:
After conducting a successful sales meeting or phone call, it’s best practice to send a day-of follow-up email thanking them for attending, reiterating the key points and findings of your conversation, and reminding them of next steps. Even if you already scheduled a next step during the meeting, sending this email enhances their level of excitement about your brand and positions you as a professional, both of which improve your chances of closing the sale.
Below is a follow-up email template for reaching out to a prospect after your first sales meeting:
Sometimes after sending a sales proposal to a prospect you’ll hear nothing back for over a week. In this case, send a follow-up email reminding them about the proposal, offering yourself up as a resource should they have any questions, and restating the value you’re going to contribute once they sign the dotted line. This one excludes the free value element because you want the prospect to focus on reviewing the proposal and nothing else.
Below is a follow-up email template for prospects who’ve yet to sign the proposal you sent them:
Immediately after leaving a voicemail for a lead or prospect, it’s important that you send a follow-up email as well. This increases the chances that they’ll listen to your voicemail and get back to you. A follow-up email for this scenario should mention that you called them, share the purpose of that call, and ask them to call you back when they get the chance.
Here’s a template for a follow-up email you can send after leaving a voicemail:
Once you’ve established which follow-up email templates tend to work best for you in general or in certain scenarios, consider saving them as canned responses in your email client.
We asked expert salespeople and business owners for some advice for crafting and choosing follow-up email templates. Read on to learn about the importance of A/B testing your templates, avoiding certain words, using an informative and straightforward subject line, and leaving space to talk about each lead’s specific pain point.
If you follow the above advice, you’ll find that your follow-up emails are more effective at driving positive responses from your leads and prospects. As always, feel free to break the rule.
The optimal number of follow-up emails depends on the situation. For cold leads, it’s best to follow up three times after sending an initial cold email, and sometimes more if you suspect they’re a fantastic fit for your product or service. For warmer prospects, three emails over the course of 1–2 weeks is considered reasonable by most people. After that, expand the interval between follow-ups to 3–4 weeks so as not to pester them.
On a similar note, when following up with a potential customer, vary the content of your emails so that the first, second, and third are all providing a different form of value. Your first follow-up email template to a cold lead might share a piece of educational content, your second might share a case study, and your third and final template might provide a list of unique benefits. This heightens the chances that the lead responds to you.
Following up is an essential part of any lead nurturing strategy. Now that you have some email templates to use as starting points, go create some templates for your most frequent follow-up scenarios. Store them in the templates section of Outlook or Gmail. Or, better yet, upload them into one the best email marketing CRMs, which will allow you to set up automations that streamline the follow-up and email personalization processes.
Sam is a former SaaS sales rep turned freelance writer. He spent his career selling real estate technology to C-suite executives before switching over to blogging, where he now covers sales, marketing, and small business topics. Sam specializes in lead generation, lead nurturing, and deal closing articles for Selling Signals. When he’s not researching the latest sales trends, he’s either penning short stories, hiking, or reading in NYC’s Washington Square Park.
Selling Signals delivers actionable advice for sales and marketing professionals. Learn strategies that help you hit targets, strengthen customer relationships, and win more business. Get expert advice on lead generation, sales processes, CRM software, sales management, and account management directly to your inbox.
Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved
Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.