Top 6 Lead Nurturing Strategies for 2024

Lead nurturing is essential to customer success. Check out the top six strategies to help drive conversions and get more qualified leads in 2024.

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Lead nurturing strategies are methods that salespeople use to strengthen their relationships with generated leads and get them closer to a sale. There are different tactics that can be used in a sales process at any given time. The goal of these strategies is to make your leads comfortable with you and your solution, and thus confident in moving forward in completing the sale.

How Lead Nurturing Strategies Work

Lead nurturing strategies help salespeople build on the relationships they’ve formed with qualified leads as they progress in their buyer’s journey. Each strategy works to prove to and remind the lead of the value your product or service can provide. Effective lead nurturing requires cross-channel or multi-channel communication. Because of that, the top lead nurturing methods help you strategically engage with leads through multiple outlets and opportunities.

Some of the most successful lead nurturing strategies include:

  • Address Questions and Concerns: Be available to discuss a lead’s hesitations.
  • Create Email Campaigns: Send personalized emails marketing your solution.
  • Prioritize Social Media: Interact with leads via sites like LinkedIn or Facebook.
  • Share Valuable Content: Inform leads of your solution with case studies, articles, etc.
  • Use Lead Nurturing Software: Track and automate when and how leads are engaged.
  • Host Branded Company Events: Invite leads to in-person or virtual sponsored events.

Deciding which strategy, or strategies, to implement can be a trial-and-error process and take time. A nurturing strategy you used to engage with leads in the past may not be as effective now — this can be due to changes in your lead's attitudes or your competition advancing their own strategies. No matter what industry or type of solution you sell, customize each strategy to fit the scope of your business and the needs of your specific clientele.

Matching the right strategies to your nurturing stages ensures your brand is constantly top of mind for the leads and provides healthy engagement cadence criteria. The use of set strategies improves your leads' experience with your business and helps sellers automate their nurturing process, identify valuable leads, and get key insight into how to sell to them. All of this gets both you and your lead warmed up and ready to close the sale.

Top 6 Lead Nurturing Strategies

There are different types of sales activities to consider implementing into your lead nurturing process. Depending on your nurturing stages and your business type, one or several of these strategies can help your leads feel much more confident in pursuing your product or service. Check out these six strategies below for inspiration on how to engage with your top qualified leads.

Be Available to Answer Questions & Address Concerns

As leads move through your pipeline and show more interest in your solution, questions and objections will come up. As the lead’s guide, be available for a quick call the day you receive an email, text, or call from the lead. Your responsiveness and objection handling skills will prove your dedication to the lead, emphasizing why they should trust you.

These are the primary types of objections you can expect:

  • Price: The lead doesn't have a budget or lacks confidence in your solution’s ROI.
  • Priority: There’s a lack of sense of urgency for the lead to purchase your solution.
  • Lack of Knowledge: There’s limited understanding of how your solution will help.
  • Time: The lead initially rejects engagement due to not seeing you as a valued provider.
  • Irritation: The lead views you as disingenuous and needs to learn your intentions.

Make yourself readily available and regularly check emails and other communication channels to see if your leads have asked anything or shown signs of hesitation. That, and having honest and insightful answers to their questions, builds your reputation as a trusted advisor. This’ll help you be seen as an expert in their eyes.


Additional Reading:

Check out our article on objection handling where we give you the top rebuttal techniques for those objection types, examples, and tips when facing client objections or hesitations.

Run Email Nurturing Campaigns

Email nurturing campaigns are a series of automated emails sent to leads as they move through your pipeline. Typically triggered by a specific action taken by the lead, they’re meant to warm up leads and influence them to eventually buy your solution. They’re a trust-building marketing tactic that can also go on in the background while sellers are enacting their nurturing process.

The standard steps to set up an email campaign are:

  1. Identify Where to Put a Lead Magnet: Select where you’ll put the lead magnet, ideally on a web or landing page that gets maximum traffic.
  2. Create a Lead Magnet: Build a lead magnet onto the chosen page on your site to act as a point of entry for leads into your email nurturing sequence.
  3. Determine the Campaign Goal: Choose the ideal outcome of your campaign, whether it's an outright purchase, free trial sign up, or event reservation.
  4. Brainstorm Content to Offer: Consider who your leads are and why they’re engaging with your brand when picking what kind of content to offer them.
  5. Outline Your Email Sequence: Pick the order of your emails and what the purpose of each individual email is.
  6. Set Up Your Email Nurturing Software: Utilize email marketing CRM software to automatically personalize and send the emails.
  7. Write Your Nurturing Emails: Use an email campaign template to outline the copy of each email in the sequence.
  8. Choose the Email Frequency: Decide what cadence leads will receive an email from you; this can be every three days or once a week, depending on your campaign goal.
  9. Kick Off Your Campaign: Place your lead magnet onto your landing page or website and connect the opt-in form and trigger to your campaign software.

The goal of your email nurturing campaign doesn’t have to be the lead making a purchase outright. It could be for them to schedule a free demo, start a trial, or schedule a meeting with a sales rep, which are all lead nurturing stages.


Additional Reading:

If you’d like to learn about this strategy, we’ve written an article on how to set up an email nurturing campaign plus examples, tips, and tools.

Engage With Leads Over Social Media

Interacting with leads on social media platforms is an easy way to keep your brand top of mind and nurture them through your pipeline. Every time you like, reply to, or engage with one of your lead’s posts on LinkedIn, Twitter, or other platforms, the lead becomes more familiar with you. These pings can be casual but still valuable for the lead.

Here are some ways to nurture leads over social media:

  • Tag Leads in Posts They’d Like: If you see a post about industry trends, tag them in a comment saying something like, “Thought you’d find this useful based on our last chat.”
  • Post Insightful Content to the Newsfeed: Leads you’re connected with can see your posts and gain value from them and also see you as an industry expert.
  • Invite Leads to Your Brand’s Facebook Group: If you have a Facebook group, ask your leads to join so that you can share unique offers and content with them.
  • Reply to the Lead’s Posts: Have mini conversations with them by commenting on their posts and sharing your thoughts.

Since social media is constantly evolving and content is regularly churned out, social nurturing requires consistency in how often you engage with the lead. Some sales reps dedicate 30 minutes a day to engaging with their leads on social media. A little bit of thoughtfulness, while still maintaining professional boundaries, can really make an impact on a lead’s perception of you.

Send Leads Targeted & Valuable Content

Create and share company branded content that relates to a lead’s interests through email, SMS, or however you regularly communicate with leads. This can be blogs, videos, case studies, or templates. Refer to your notes about the lead and make educated guesses to decide what content is appropriate. Sending content like an industry report will increase their knowledge about your business and make them confident when it’s time to make a purchase.

If your target audience is interested in SEO, you might email them a video like Semrush does in the example below:

lead nurturing strategy shareable video content example
Shareable video content example

The content you choose to share should correspond to the stage of the buyer journey your lead is in. For example, a lead you just gave a live product demo to would appreciate a white paper on a feature they expressed interest in, while a newer lead would benefit more from an article describing a pain point they mentioned to your company and the main ways to solve it.

Use Lead Nurturing Software

Lead nurturing software is usually standard CRM software that specifically helps sellers qualify and engage with leads in an effort to turn them into clients. Typically performing some marketing functionalities as well, this software tracks and guides leads that have been scored and qualified through the sales funnel through automated engagement.

The best lead nurturing software are:

  • Zoho CRM: Best overall for nurturing leads from multiple sources (free starting price)
  • Freshsales: Best lead nurturing software offering robust automation (free starting price)
  • HubSpot CRM: Best free nurturing software with optional upgrades (free starting price)

All of these software offer a host of special features that support their ideal use cases. No matter which one you go with, all lead nurturing software should offer a select few key features. This includes account and pipeline management to organize and manage your leads’ information and where they are in your sales process. There’s also lead scoring functionality that ranks leads based on predefined criteria and activity tracking to record touchpoints and engagement.


Additional Reading:

For more on the above platforms and other top tools, check out our guide on the best lead nurturing software. There you’ll find the pricing, use cases, and features of each platform to help you pick the best one for your business.

Invite Leads to Your Events

No matter what stage of your nurturing process your leads are currently in, they’ll appreciate an invitation to one of your company’s events. Events to consider extending invites to can be something big, like an industry conference and charity fundraiser, or smaller, like a webinar and your booth at a trade show. Engaging with leads in an environment outside of your typical meetings or touchpoints is a great opportunity to build on your relationship.

Below, Consensus invites leads to an online webinar with a branded invitation and link to their registration page:

lead nurturing strategy company event invitation example
Company event invitation example

It’s not just the feeling of camaraderie from these events that’ll help move leads through your pipeline. Inviting leads to these events serves as an opportunity for them to learn more about your company and the problems your solution solves. This’ll build your leads' comfortability and confidence when purchasing from you.

If any of these strategies seem appealing to you and you feel they’d resonate well with your target audience, give them a try to see how receptive your leads are. Next, we’ll walk through some of the benefits you’ll see as a result of using a lead nurturing strategy.

Benefits of Lead Nurturing Strategies

Choosing and implementing a distinct lead nurturing strategy, or strategies, into your sales process can be beneficial to both your experience as a seller as well as your client’s experience. This includes increasing your brand awareness and reputation, promoting timely engagement and communication, helping you clearly identify interested leads, and allowing for helpful automation.

Increases Brand Awareness

Using any of these lead strategies ensures your leads will have your solution and brand top of mind as they progress through the interest, evaluation, and decision stages of your sales funnel. Depending on how long your lead nurturing process typically takes, some leads might lose interest or forget about your solution if you don’t stay on their radar, and these strategies minimize that possibility.

Promotes Consistent Engagement

Establishing lead nurturing strategies in your lead nurturing stages helps build out parameters around when, why, and how you engage with your leads. This ensures that each lead is experiencing both regular and timely communication from your brand and builds a healthy reputation for consistency.

Identifies Interested Leads

When you regularly engage with your leads, you’re able to scope out and segment leads by their level of interest or readiness to buy. Using the multiple channels of communication or touch points through any of these strategies, you’ll have more opportunities to talk about each lead’s focus, priorities, or pain points and provide personalized solutions and answers.

Allows Automation

Building out your sales process with defined strategies and methods for you and other salespeople to follow doesn’t have to consist of tiresome manual labor. You can engage and nurture your leads with little effort on your part, like creating an automated email campaign with specific triggers or using nurturing software and tools that do the hard work for you.

Using a lead nurturing strategy can offer many benefits to both you and your leads as long as you build and implement them appropriately. This requires you to put yourself in your lead’s shoes and consider what style of touchpoint and cadence is most fitting and relevant.

Bottom Line: Lead Nurturing Strategies

Adopting any one or multiple of these lead nurturing strategies will help you get your leads that much closer to buying your offering. The six strategies we’ve introduced can be customized and adapted to your industry or solution to help you cater to the exact needs of your leads. And now that you’ve got the tools to nurture your leads and build their confidence in your solution, check out our article on sales pitches to learn how to create and deliver a pitch to drive the sale home.

Featured Partners: Lead Scoring Software

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