Learn the differences between leads, prospects, and opportunities. Understand how to turn leads into prospects and opportunities.
There are various ways to generate leads for your business, from inbound and outbound to local lead generation, each with its own specific strategies and steps. Your ideal method depends on your business’s unique sales process. To generate quality leads, first determine which method or blended approach makes the most sense for your business, then use the method's defined steps and strategies to bring in new leads.
Here are the five methods for generating leads for your business:
We’ll soon go over each of these five methods, their processes, and their strategies. First, however, let's talk about the basics of how to generate leads regardless of the specific method you choose.
No matter your method, the process of generating leads is all about introducing people to your brand, piquing their interest in a product or service, acquiring their contact information, and qualifying them as prospects whom you then start to nurture through your pipeline.
Below is the universal approach to find and qualify relevant leads for your business:
Create a description of the people or companies who will be most likely to buy your product or service so that you focus your resources on them. HubSpot’s Make My Persona tool can help you create yours.
Select your lead generation method or way, including the lead generation strategies and steps you’ll use to attract leads and capture their contact information. This includes inbound, outbound, local, B2B, B2C, or a blended approach.
With your primary method(s) chosen, map out the process to consistently generate leads and enter them into your lead funnel (the journey new leads experience from brand awareness to qualification). For online lead generation and some manual prospecting strategies, also map your lead funnel.
Start your process and get ideal customers to express interest in your business verbally or by submitting their contact information online.
Based on a set of criteria, check whether interested leads are actually capable and willing to buy — if they are, mark them as prospects. Check out our article on how to qualify leads correctly.
While the finished product of your lead generation process will be different from those of other businesses, you’ll still all have followed this same high-level approach to crafting it. It’s a process that ensures your lead generation is focused on the right people and using effective strategies to get their attention, build desire, and convert them into qualified leads.
With this in mind, let's check out the five primary ways to generate quality leads:
Sales prospecting, aka outbound lead generation, is when businesses reach out directly to potential leads using cold calling, in-person networking, or other methods of outreach. It’s best for salespeople and businesses that want to take a proactive approach to generating leads, especially B2B companies. It’s also effective for B2C businesses selling big-ticket items that require more relationship-building.
The process of outbound lead generation involves creating a customer persona, finding and researching people who fit that description, conducting personalized outreach to get them to express interest in your offer, and finally, qualifying them as a sales lead over a phone call. After the lead is qualified, you’ll begin to nurture them to a close.
Here are the steps to the outbound lead generation process:
With outbound lead generation, you’re the master of your fate. Your success is based primarily on your persistence through rejection and on how well you can personalize your pitches and interactions to each specific buyer. This means doing research before contacting them is crucial.
The main differentiating factor between your process and those of other businesses using outbound lead generation will be the strategies you choose to use to connect with and pitch your potential leads. The main goal of these strategies is to book a longer meeting with the leads to qualify them.
Your ideal strategy depends on your ideal customers and their preferences. For instance, if your target market skews younger, you may have trouble reaching them over the phone but an easier time getting their attention on social media.
Inbound, or online, lead generation is made up of various online methods that help potential customers discover your brand and turn into leads who provide their contact information. You can then use that information to reach out and nurture them toward a close. This method is best for marketing-focused teams that want to set up a system in which leads come to them.
Inbound lead generation begins by targeting people who fit your customer persona and attracting them to your brand by offering them relevant content, whether it’s in the form of blog posts, social media posts, or paid ads. As they engage with your brand, trust builds, and you drive them to a lead magnet — a free content upgrade like an ebook they can download in return for their contact information. Once they take this action and are qualified, they’ve officially become a marketing lead.
Here are the basic steps of inbound lead generation:
Most businesses can benefit from online lead generation, especially those that already prioritize marketing. It enables you to consistently target and attract high potential leads to your business without having to reach out to them directly. The process becomes almost passive once you get it up and running, besides the tweaking and optimizing you’ll perform to increase your conversions.
There are two umbrella strategies for online lead generation that differ in where you capture a lead’s contact information. The first is the social media method in which you capture contact information directly on social media platforms through native forms. The second is the more popular lead generation website method in which you direct leads to your website and capture their information there through embedded or pop-up forms.
Below are six sub-strategies to collect lead information via social media or your site:
There are countless ways to get people to visit your website and submit their contact information. The strategies you choose to employ depends on your business, your customers, and the amount of time and money you have to spend on lead generation.
Local lead generation represents the process and strategies that businesses with physical locations or local service offerings use to generate regional leads. Businesses can then use lead contact information to drive foot traffic to their brick and mortar location or contact for their local service offering. It's possible to use either regionally-focused inbound or outbound methods.
Local lead generation targets people in a certain area and offers them a lead magnet (e.g., discount, consultation, free product) in return for their contact information. You’ll host this magnet on a landing page with a form that potential leads can fill out with their information to receive the lead magnet. Then you send local traffic to that landing page using strategies like local search engine marketing (SEM), targeted social ads, organic social media, and more.
Here is the local lead generation process in a nutshell:
Typically, the end result of your local lead generation process shouldn’t just be to create one-time customers. It should be to create long-term customers you can continue to reach out to using the contact information they’ve provided, offering them deals, discounts, and other reasons to return to your business.
There are many strategies businesses employ to get their ideal leads onto their local landing page and into their store, from online tactics like local SEO and SEM to in-person ones like hosting community events. Here are some of the top strategies to generate local leads:
These strategies are a great starting point. There are also other strategies such as referrals, in-store promotions, and social media management that could be even more effective for your business.
B2B lead generation refers to the process and strategies that salespeople use to attract decision makers from good-fit companies to their business and to convert them into qualified prospects whom they can nurture to a close. B2B businesses involved in lead generation can use inbound, outbound, or a mix of both methods. Local B2B businesses may also choose to incorporate local lead generation strategies.
The process of B2B lead generation begins with defining which types of companies and decision makers within those companies you are going to focus your lead generation efforts on. Then you’ll pick between (or blend) online, local, and outbound lead generation methods to attract these decision makers to your business and get them to express interest in your offer. From there, you’ll qualify the leads to assess if they’re a good fit to buy your product or service.
Here is the general process for B2B lead generation:
Qualifying the lead is especially important in B2B sales where the sales cycles are typically long or complicated. You want to avoid letting in unqualified leads who will drain your sales team’s time but never buy the solution because they lack the right budget, authority, or needs. You want to let in leads with a high likelihood to buy whom you can more easily nurture to a close.
B2B companies invest a lot of resources into generating leads for their businesses. There are three overarching strategies for doing so: inbound, outbound, and blended. We've covered them above in this article, but here’s a quick description of each:
B2B lead generation is crucial to the health of any B2B company’s sales pipeline. A healthy influx of curious decision makers from target companies will keep your salespeople happy and your bottom line growing.
B2C lead generation is the process a company uses to identify individual consumers, attract or reach out to them, and convert them into prospects. This often involves inbound methods like offering target customers educational online content to make them aware of your brand, then gathering contact information through a lead magnet and sending email campaigns about your product or service. For big-ticket items, it also might involve direct outreach.
To generate B2C leads, you must first understand your ideal customer — the individuals who have the needs their product or service satisfies. That way, you can find them and market to them appropriately. Then, using strategies from online ones like content marketing to outbound ones like cold emailing, you attract them to your business. Lastly, you assess the data they’ve provided you or ask them questions over the phone to see if they’re a good fit for nurturing.
Here are the three overarching steps of B2C lead generation:
The best way to consistently generate high-quality B2C leads is by continuously offering valuable insights and content to the individuals to whom you’re marketing or selling. That way, you’ll earn their trust, and as your virtual relationship grows, they’ll become increasingly likely to purchase your products or services. Because B2C products and services tend to be more affordable than B2B items, some leads will purchase immediately.
B2C brands can generate leads in three different ways and have the ability to use all three or a blend of two if it works for their needs. We've gone over them in detail in the sections above, but here’s a brief summary of the four strategies:
If your company has no need for a sales representative to speak with the lead before they become a customer, opt for inbound lead generation. If it’s the opposite, have sales reps do some outbound lead generation either as a standalone lead generation strategy or to assist your inbound lead generation efforts. Any brick and mortar store should be participating in local lead generation methods to get regional leads interested in visiting their store.
Regardless of which type of lead generation strategy you’re using, the process is all about building interest in your brand and capitalizing on that interest to get ideal customers to opt in to your sales funnel, either by filling out an online form for a lead magnet or by responding to your email saying they want to learn more. Now that you have the big picture, go check out one of our articles about the lead generation type that sounded most useful for your business.