In our independent editorial review of retail CRM solutions, learn about the top options along with their primary use cases.
HubSpot CRM — also known as HubSpot Sales Hub — is a sales pipeline tool built on the same platform as HubSpot's Marketing Hub. HubSpot CRM offers a free version that integrates with its free Marketing and Service Hub tiers; it also offers paid tiers with premium sales features. However, its paid tiers lack some sales and marketing features and they may be pricey for small teams or solo users. To help, we assessed the top alternatives to give you other options.
Here are the top six HubSpot alternatives and competitors that may better suit your needs:
If you're still wondering whether or not HubSpot is right for you, check out our independent HubSpot CRM review. Otherwise, continue reading for a complete breakdown of the top HubSpot CRM alternatives and why they might be right for you.
HubSpot is one of the top CRM options available, but it has its downsides. Its paid tiers can be pricey if you don't have a large team and its missing some advanced sales and marketing features. To help identify the top alternatives and what they do best, we scored each option across six weighted categories to assign them a score out of five. Also considered were primary use cases for each; check out our specific evaluation criteria below:
Note: All per-user prices are with a one-year commitment unless noted
Several CRMs performed well across various scoring criteria. However, as we tallied the results, a winner emerged both in several scoring criteria and in its overall score. That CRM was Zoho CRM. Read below to learn how all the CRMs we evaluated fared as valid alternatives to HubSpot.
HubSpot CRM is a good choice because it works well and provides you with contact information from its database of over 20 million businesses. However, most salespeople need more than a good lead database. They also need sales-focused tools so they can spend as much time nurturing client relationships and doing what they know how to do best. These six alternative CRM software provide insightful and intelligent sales frameworks at affordable prices.