Discover what times you should be making cold calls to maximize the chances your prospect answers the phone and eventually converts.
After generating a lead and qualifying them into prospect status, the next step is to hold a sales call where you’ll discuss the value of your solution. When done effectively, a sales call could very well be the last verbal interaction you have with a prospect before contract negotiations begin. To help you make this a regular outcome, we asked a variety of sales experts, from sales reps to business founders, to give us their most powerful sales call tips.
To learn the fundamental steps of conducting a sales call, check out our article on how to make a sales call, where you’ll also find a free sales call script template.
The beginning of a sales call is your chance to hook the prospect, set the tone, and establish yourself as professional, knowledgeable, and helpful. Read on to learn some tips for acing this part of the call, from coming prepared to handle objections to setting an agenda.
After setting the agenda, it’s your chance to wow the prospect with your solution, expand your understanding of their needs, and really solidify your business as their best possible option. Keep reading for some tips for the middle of a sales call, like agitating their pain point and sharing success stories about relatable customers.
A strong close to your sales call will progress the deal by securing next steps with your prospect, whether that’s a sales presentation or a contract negotiation. To make the most out of your final minutes on the call, keep reading and learn some techniques such as reviewing the prospect’s needs before making your call-to-action.
A vital part of the lead nurturing phase, the sales call is typically your first chance to comprehensively pitch a prospect on your product or service. But, to succeed you’re going to need to do more than just have a confident voice and a great value proposition. On a sales call, you must also build a personal connection with your prospect, overcome objections, deal with competitors, and develop trust (the lifeblood of deals). It’s a skill to be honed and proud of.