In our independent editorial review of retail CRM solutions, learn about the top options along with their primary use cases.
WooCommerce is the leader in WordPress ecommerce management, but its tools for managing customer relationships are not quite as advanced. To level up your online product sales, add dedicated CRM software, the best of which provide ecommerce-specific features to help you better understand your buyers. We analyzed seven WooCommerce CRM solutions to help you find one that fits your budget, size, and expertise.
Here are the seven best WooCommerce CRM solutions:
To manage customers, online sellers need an affordable ecommerce CRM for WordPress that provides features beyond WooCommerce’s basic dashboard of data and past orders. For this reason, we placed the most emphasis on pricing and features that help you understand your customers and their online buying behavior. Because your ecommerce site is built on WordPress, you’ll also want your tools to be easy to use and manage, so we looked at ease of use, as well. Analytics, customization, and customer service rounded out our evaluation.
Note: All per-user prices are with a one-year commitment unless noted.
At the end of our research, an overall winner arose with the most total points across all the criteria: Agile CRM. It also tied with other strong contenders in ease of use, customization, and customer service and scored highly in the other categories, making it a best value. Below, see how all the scored CRMs performed as relationship management systems for WooCommerce.
WooCommerce is an excellent ecommerce solution, but to fully engage your customers, you need CRM software that helps you understand who they are, how they buy, and why they buy. Your specific needs and budget should drive your purchase decision. So, use our list as a starting point, and you’ll soon have a software solution that will boost revenue while making your customers feel taken care of.