Read our independent editorial review of the best contact management software for salespeople, including the best use cases for each option.
Recruitment CRMs are software that help recruiting agencies and teams track and engage with candidates and new hires. The top recruiting CRMs usually offer applicant tracking system (ATS) features like job board integrations and candidate scoring with typical CRM tools like activity tracking and an array of onboarding capabilities. We’ve identified the six best recruiting CRMs to help you decide which would be the best for you and your team.
Here are the top six CRMs for the recruiting industry:
To accurately score and determine the best recruiting CRM software, we defined six main categories that consisted of weighted subcriteria. Within each category, we ranked the tools out of five points and then added each up to get the total score. The CRM with the highest score was our overall winner, though all options have clear strengths. We also used our research to identify an ideal use case for each CRM option.
Note: All per-user prices are with a one-year commitment unless noted.
Even though some options scored highly in one category or another, we found that Manatal offers the best overall value for those seeking a specialized CRM and ATS, scoring 4.2 stars. Each software has its own use case where it might be the best option for you depending on the scenario. Continue reading to learn how each CRM ranked in terms of features, pricing, and primary use cases.
Offers AI integrated software within an affordable powerhouse recruitment and tracking CRM.
Price Range: $15 to $35+ per user, per month (14-day free trial)
Manatal is an AI-powered software that allows you to house your full recruitment life cycle in one career page hub. You can build holistic profiles for candidates with drag and drop imports, then provide collaborative feedback, track activity, and add custom tags in a candidate's profile as they progress through your hiring process. All pricing tiers come with AI functionality that recommends candidates for your open jobs or vice versa and even ranks them by level of fit.
Although you can brand your career page using a preset Manatal template, design options for the career page are limited. For more creative freedom when building out your pages and dashboard, check out HubSpot CRM’s free reporting and dashboard templates and design tools.
Brings scalability and custom integrations to recruiting agencies or internal HR teams.
Price Range: Free to $75 per user, per month (15-day free trial)
Zoho Recruit is a user-friendly ATS that helps organize talent sourcing from multiple streams. Integration capabilities with Zoho CRM are vast, starting with social media and job boards including LinkedIn, Indeed, and Monster. Once you import applicants, you can build candidate pipelines through browser extensions like SignalHire and contact candidates via a PhoneBridge integration. Other add-ons include document signing and background checks.
Zoho Recruit allows you to customize your recruitment process with extensive integration options, but access to all of them can be costly. If you need a strong CRM without many add-on fees, consider using Manatal.
Delivers CRM and ATS functions prioritizing your candidate onboarding and hiring experience.
Price Range: Contact for quote (14-day free trial)
Tracker is a recruitment CRM and ATS that provides core recruiting tools like job board integration and automated marketing. Tracker’s functionality goes beyond their candidate sourcing as they offer extensive onboarding, compliance, and back office features. You can build onboarding workflows with esignatures for contract signing and AI face recognition for remote candidate identity verification, which ensure efficiency and accuracy in hiring.
Tracker is great to host onboarding in addition to basic CRM offerings, but there’s limited information regarding pricing available online. If you’re looking for a CRM with upfront pricing that caters more to candidate skill set matching and assessing, check out Manatal.
Provides CRM and ATS tools specialized for searching and scoring candidates of all skillsets.
Price Range: $85 to $99 per user, per month (14-day free trial)
Recruiterflow is a CRM that hosts an entire ecosystem of tools to help you run and scale your recruiting efforts. Recruiterflow offers customizable searching criteria for candidate filtering as well as skill set assessments, which you can automatically send to candidates to complete prior to interviewing. This on top of bulk emailing, job board integrations, and social media posting all helps you identify, engage, and then qualify the best candidates for your openings.
Even with all of their candidate scoring features like scorecards and parsing, Recruiterflow has the highest pricing tiers of this list. For more affordable pricing tiers and great core offerings, consider Manatal.
Includes free CRM sales and marketing functions with the ability for upgrades into paid tiers.
Price Range: Free to $1,200, per month (Sales Hub)
HubSpot CRM is a top CRM software with free sales, marketing, CMS, and operation tools. From email marketing and landing page creations for attracting applicants to document storing and data tracking for live hire analytics, HubSpot CRM’s free features cover any stage of your recruiting process (searching for, coordinating with, and onboarding talent). If you ever need specific tools like esignatures and 1v1 video hosting, you can upgrade your plan.
HubSpot CRM’s free version is strong and has all the necessary core features. But if you need additional industry specific features without such steep upgrade fees, check out Manatal.
Delivers holistic sales CRM tools and a range of add-on features for ultimate customization.
Price Range: $14.90 to $99 per user, per month (14-day free trial)
Pipedrive is a CRM that manages applicants and candidates across several pipelines. You can customize your recruiting process with advanced add-on features, including LeadBooster to engage with inbound and outbound applicants through your site, Campaigns to create and send mass emails to candidates, and Smart Docs to collect esignatures on hiring documents. This emphasis on diverse offerings means you pay for only the advanced features you need.
Pipedrive is a strong general CRM, but some features may not be applicable to your recruitment and onboarding process. For a similar CRM to Pipedrive that's more recruiting industry–specific, consider Manatal.
The top-ranking recruitment CRMs offer features such as:
With candidate shortlisting, you can mark candidates that are best fits for an opening. Sample criteria include whether they're actively in the market, are in your salary range, or match the job description skill set.
This integration allows you to qualify candidates by sending them skill set assessments. Examples include typing tests for admin openings or coding tests for developer candidates.
This allows you to track preset candidate screening criteria like confirming that updated resumes, candidate identity confirmation, and professional references are all on file.
By tracking recruiter activity in your CRM, you can see when a candidate was last contacted by a recruiter and what kind of contact it was (e.g., email, voicemail, phone conversation). This ensures no two recruiters are engaging with the same candidate about the same opportunity.
Recruitment CRM software benefits recruiting agencies and TA departments by organizing their hiring, from sourcing to placement and everything in between. This type of industry-specific CRM helps recruiters track and automate an otherwise tedious process. The top six recruiting CRMs we’ve researched and ranked all prove to be valuable resources; check them out and see which one works best for you.