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Website visitor tracking software are online tools that help B2B salespeople and marketers identify companies that come to their website. The top visitor tracking tools identify anonymous site visitors, reveal their demographics and web activity, and score and rank them based on these factors. To help you choose the right software for you, we’ve scored the six best tools and highlighted their use cases, pricing, lead generation features, and more.
Here are the six best website visitor tracking software for salespeople:
- Leadfeeder: Best tracking software for pricing and features (free starting price)
- HubSpot CRM: Best free website visitor tracking software (free starting price)
- ZoomInfo: Best tracking software for qualifying website visitors (14-day free trial)
- Leadinfo: Best website visitor tracking software for ease of use (14-day free trial)
- Pipedrive: Best website visitor tracking tool and CRM in one (14-day free trial)
- Leady: Best for identifying anonymous individuals on your site (14-day free trial)
How We Evaluated the Best Website Visitor Tracking Software
To figure out the leading website visitor tracking tools in the space, we first divided our scoring criteria into six overarching categories, each consisting of its own weighted subcriteria. Next, we scored each tool out of five total points for each category, and then summed them up to arrive at a total score for each software. The software with the highest overall score was the winner, but each tool has its own specific use case that makes it the best option for certain users.
Evaluation Criteria
We first looked into the costs and core visitor tracking features for each tool, knowing that these were the most important factors to consider. Next, we examined their ease of use, integration capabilities, and customer support. Lastly, at the end of our extensive research, we assigned each tool a score based on our expert knowledge of the marketplace.
Cost Overview
We looked at the pricing, access to free trials, and the number of unique web visitor reveals supported on the lowest plan.
Criteria Winner: HubSpot CRM
Core Features Overview
This accounts for the tool’s web visitor tracking features such as visitor identification, web activity tracking, and lead scoring, and their impact on lead generation.
Criteria Winner: Leadfeeder
Ease of Use Overview
We looked into user reviews on top tech review sites for ease of use and ease of setup, and assessed each tool’s training resources.
Criteria Winner: Leadinfo
Integrations Overview
This category covers integration capabilities with CRMs, marketing tools, A/B testing software, and Google Analytics.
Criteria Winner: Leadfeeder
Customer Support Overview
We evaluated each tool’s phone, chat, and email options, as well as their average customer service scores on review sites.
Criteria Winner: ZoomInfo
Expert Score Overview
This allows us to give an informed, qualitative judgment based on our knowledge of the web visitor tracking space and each individual tool.
Criteria Winner: Multiple winners
Note: All per-user prices are with a one-year commitment unless noted.
Even though some software platforms dominated one category or another, we found that Leadfeeder is overall the most valuable website visitor tracking software for those trying to identify web visitors for purposes of lead generation. Continue reading to learn about each tool’s use cases, pricing, and core features.
Bottom Line: Best Website Activity Tracking Software
Website activity tracking software should enable you to reveal the identities of anonymous companies visiting your lead generation website, track their web behavior, and rank them based on a variety of factors. These features help you find leads, qualify them, and reach out to them in a personalized, timely manner. That said, any one of the above six tools would make a great addition to your business’s lead generation software stack.