Read our in-depth Zoho CRM review to learn if this popular sales and marketing CRM is right for your business.
Contact management software is a tool that stores and organizes lead and customer data in a centralized location. The best contact management software are typically CRMs that allow users to create segmented lists, track interactions, and easily update contact information so they can better engage new leads and keep current customers happy. To help you find an efficient way to store and access contact data, we’ve evaluated the top contact management software.
Here are the best contact management software solutions:
If you’re specifically trying to manage lead contact information, you might find lead management software helpful. For more information, check out our guide on the best lead management software.
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We began our evaluation by combing through each software’s CRM features for key contact management functions like activity tracking and list segmentation. Next, we considered cost and ease of use since the best contact management software is accessible and reasonably priced. Rounding out our evaluation are an expert score (a culmination of our opinion plus public reputation), customizations and third-party integrations, and quality of user support options.
Note: All per-user prices are with a one-year commitment unless noted.
Per our scoring, Zoho CRM is the top contact management software overall; it also placed first in core features and customer support. Meanwhile, Salesforce Essentials led in expert score (along with HubSpot CRM) plus apps & customization. Keep reading to understand how each contact management software option fared in all categories.
If you’re still relying on spreadsheets to manage your contacts, consider any of the options above to help organize and streamline your data. What’s more, the best contact management software options are also CRMs, which means you’ll be able to avail of other functions that will make your overall sales process even more efficient. Whatever your business’s needs or priorities, you’re bound to find what you’re seeking among these worthy sales software options.