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Pipedrive is one of the most intuitive and easy-to-use CRM built to help salespeople manage their deal pipelines. However, it doesn't offer a free tier and some advanced sales and marketing features are either missing or require an add-on purchase. If you're looking for a lower cost or more robust CRM for your specific needs, we put together an editorially-independent list of the top Pipedrive alternatives and their primary use cases.
Here are the top six Pipedrive alternatives and competitors to consider:
If you're still unsure whether Pipedrive is right for you, check out our in-depth Pipedrive review. Otherwise, read through our list of the top Pipedrive alternatives, which revealed Freshsales as the overall winner while also taking first place for core features and ease of use. Below, see how we assessed each CRM alternative plus their use cases, pricing plans, and key features.
Note: All per-user prices are with a one-year commitment unless noted.
Offers advanced sales features as well as a clean and intuitive sales pipeline interface.
Freshsales is our overall best CRM and a great Pipedrive alternative option that strikes a balance between a lean and affordable small business solution and a feature-packed sales pipeline software. Leverage the advanced sales features offered in the Growth Plan, such as AI-powered scoring, sales sequences, and deal management. Upgrade to higher tiers for more robust tools like multiple pipelines, AI-based forecasting insights, and time-based workflows.
While Freshsales offers the best mix of advanced sales tools and usability, it has limited marketing features. If you need a CRM with built-in sales and marketing tools, try EngageBay, which is one of our best sales pipeline CRMs and offers marketing features.
Provides robust social media, website, and campaign management as well as paid add-ons.
Zoho CRM is an omnichannel cloud-based CRM that offers a robust sales pipeline tool for sales and marketing management. As our top marketing software, it excels at drip campaigns, social media engagement, and lead generation through various channels. Track how consumers are talking about your brands and on which platforms with its social CRM tools, and then sync with Zoho Marketing or other apps to launch SMS campaigns to drive traffic to your website.
Although Zoho CRM offers a powerful mix of sales and marketing features, it has a complicated interface compared with other software. For a more user-friendly CRM, try Freshsales, which won in this category and integrates with Freshmarketer for multichannel engagement.
Offers a comprehensive free tier with more sales and marketing functionality in its paid plans.
HubSpot CRM is our top-rated free CRM and offers one of the most fully-featured free forever plans. Manage your contacts, track where they are in the deal pipeline, and segment your lists so you can create targeted emails for them. Then, upgrade for advanced sales tools like automation, multiple pipelines, and sales analytics. You can also integrate with its marketing or service platforms at an additional cost to manage your operations seamlessly as you scale.
While HubSpot offers a great free platform, its upgrades can get expensive quickly, especially for smaller teams that need the features offered in higher tiers. If you’re looking for a Pipedrive alternative with more affordable yet robust paid tiers, check out Zoho CRM.
For a deeper comparison, check out our review of HubSpot CRM vs Pipedrive. Otherwise, visit their site below:
Allows users to manage long sales cycles with multiple pipelines and robust reporting tools.
Salesforce Sales Cloud is a fully customizable platform designed to help B2B businesses and sales teams manage longer sales processes. Collaborate with your team or with other departments or vendors through its Chatter tool, manage your sales processes, and personalize your team’s milestones with its robust pipelines. Then, share real-time sales insights and track your revenue targets or key performance indicators using its reports and dashboards.
While Salesforce Sales Cloud is a great option for sales teams that need advanced collaboration and reporting tools, it has limited marketing tools. If you need a CRM that offers a good mix of sales and marketing features in each tier, try Zoho CRM.
If you'd like to compare the two further, read our Pipedrive vs Salesforce evaluation. Or, visit Salesforce directly below:
Helps you build comprehensive profiles of your contacts from multiple touchpoints.
EngageBay is a top contact management software that offers a 360-degree view of your customers and leads. Use its all-in-one package to create in-depth profiles of your contacts gathered from their personal information, social media profiles, lead scores, and more. Then, utilize this data to set follow-up activities or schedule a sales pitch for them, and share real-time updates with your sales team so you can create more personalized strategies together.
EngageBay offers an all-in-one solution for sales, marketing, and service, but you need to upgrade to higher tiers for basic automations. If you’re looking for a CRM with automations even in the lower tiers, try Zoho CRM, which is also best for multichannel contact management.
Offers a visual platform for customer-facing teams to manage sales and ongoing projects.
monday sales CRM is an intuitive CRM software built by monday.com that helps you track your deals, leads, and projects with its colorful kanban boards and customization tools. Monitor your sales cycle using its unlimited pipelines and visual dashboards to organize your projects, clients, and workflows. Then, integrate with monday.com’s work management platform for advanced project management tools like portfolio management, resource allocation, and milestones.
While monday sales CRM is a great Pipedrive alternative for project management and sales, it has limited workflow automation. For a platform that offers robust automation even in its lower tiers, check out Zoho CRM, which integrates with Zoho Projects.
The best alternative options for Pipedrive possess these capabilities:
Gain a complete view of your sales cycle, identify opportunities and bottlenecks, and monitor your metrics in one place by creating pipelines and customizing them according to your needs.
Pipedrive is a top-of-the-line CRM software, but that doesn't mean it's perfect for you. To help you compare valid alternatives, we reviewed dozens of options and scored each across six key categories to assign every potential Pipedrive alternative a score out of five. We also used these scoring categories to determine a primary use case for each and what it may do better than Pipedrive. Check out our specific evaluation criteria below:
We placed our emphasis on cost, core features, ease of use, and flexibility of customizations. We also included third-party app integrations and the availability of customer support since they’re important factors in an effective CRM alternative.
This reflects the pricing across each CRM tier, the availability of add-ons, the free trial length, and/or the free plan offered.
This evaluates the performance and reliability of the core functions provided in the CRM, such as contact management, sales automation, and lead and deal management.
Here, we assessed how user-friendly each CRM is and considered feedback from real users on Capterra, G2, and TrustRadius. Then, we checked the accessibility of their knowledge bases and community forums.
Users and customers have come to expect a level of personalization, so a CRM should allow for this in reports and dashboards, sales pipelines, deal stages, and multiple languages or currencies.
Since businesses have everyday apps they already use, this measures how well the CRM software is able to interact with other technologies, as well.
This refers to the ability of the CRM to address customers’ pain points and needs through proactive, solution-oriented support via live chat, email, and phone. We also looked into how real users evaluate each CRM on review sites like G2 and Capterra.
Pipedrive is popular for its powerful yet intuitive pipelines and robust sales features. However, salespeople and teams who seek alternatives to Pipedrive need a platform that pairs pipeline management with advanced sales features and built-in tools for marketing, service, and more. These six best CRM alternatives we’ve evaluated can help you decide which platform can improve your sales and marketing processes and strengthen customer relationships.
Alison is a Philadelphia-based technology writer for Selling Signals. She has 15 years of experience in the digital space, and her specialties include comparison guides and reviews across CRM, ecommerce, and various SaaS products. In her free time, Alison has received two HubSpot certifications plus a TEFL certification, as well as leads an online martial arts learning program.
Selling Signals delivers actionable advice for sales and marketing professionals. Learn strategies that help you hit targets, strengthen customer relationships, and win more business. Get expert advice on lead generation, sales processes, CRM software, sales management, and account management directly to your inbox.
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