In our independent editorial review of retail CRM solutions, learn about the top options along with their primary use cases.
Pipedrive is one of the most intuitive and easy-to-use CRM built to help salespeople manage their deal pipelines. However, it doesn't offer a free tier and some advanced sales and marketing features are either missing or require an add-on purchase. If you're looking for a lower cost or more robust CRM for your specific needs, we put together an editorially-independent list of the top Pipedrive alternatives and their primary use cases.
Here are the top six Pipedrive alternatives and competitors to consider:
If you're still unsure whether Pipedrive or an alternative is right for you, check out our Pipedrive review which includes an editorially-independent analysis and user roundup.
Pipedrive is a top-of-the-line CRM, but that doesn't mean it's perfect for you. To help you compare valid alternatives, we reviewed dozens of options and scored each across six key categories to assign every potential Pipedrive alternative a score out of five. We also used these scoring categories to determine a primary use case for each and what it may do better than Pipedrive. Check out our specific evaluation criteria below:
Note: All per-user prices are with a one-year commitment unless noted.
Although several CRMs earned top spots in our chosen categories, we found Freshsales to be the best option overall. Below, see how each option scored in terms of cost, offerings, and support.
Take advantage of Freshales for advanced sales features as well as a clean sales pipeline interface.
Price Range: Free to $69 per user, per month (21-day free trial)
Freshsales is a great Pipedrive alternative option that strikes a balance between a lean and affordable small business solution and a feature-packed sales pipeline software. It offers a Growth tier with core sales features and three paid users, but upgrade into its premium tiers for robust pipeline management and access to features like time-based workflows and AI forecasting. While it lacks some marketing features, it's a good alternative to Pipedrive if you need more sales features and a clean pipeline interface.
HubSpot has a comprehensive free tier and provides more sales & marketing functionality in its paid plans.
Price Range: Free to $1,200 per month
HubSpot CRM is an industry leader offering one of the most complete free options with core CRM features. In addition to its free tier, it also offers premium tiers you can upgrade into that include robust features and functionalities for sales, plus the ability to integrate with its marketing platform at an additional cost. This makes HubSpot CRM a great solution for those seeking a free Pipedrive alternative with an intuitive pipeline the ability to upgrade as you scale.
For a deeper comparison, check out our review of HubSpot CRM vs Pipedrive. Otherwise, visit their site below:
Visit Hubspot CRM
Zoho CRM provides robust social media, email, and campaign management as well as integrations and paid add-ons.
Price Range: Free to $52 per user, per month (15- to 30-day trial)
Zoho CRM is a robust sales pipeline tool offering a free plan as well as four premium tiers that allow for omnichannel sales and marketing management. Specifically, Zoho CRM excels at social media and other marketing functions like email marketing management, allowing you to improve process management and lead generation through various channels. This makes Zoho CRM a great Pipedrive alternative for those who source leads via social media and other channels, however, some features may require an add-on purchase.
This Salesforce CRM for small businesses allows users to manage long sales cycles with multiple pipelines and reporting.
Price Range: $25 per user, per month (14-day free trial)
Salesforce Essentials is the small business version of the market-leading Salesforce CRM platform designed to help B2B businesses and sales teams manage more complex sales cycles. In addition to robust pipeline management as well as a built-in dialer and call logs, Salesforce Essentials offers advanced custom reports and dashboards. While the reporting is more robust than Pipedrive, marketing features are limited and upgrading into Sales Cloud can be pricey.
For a deeper dive, read our comparison review of Salesforce vs Pipedrive or visit Salesforce directly below:
Visit Salesforce Essentials
Salesflare automatically aggregates customer data and enriches contact records with info from around the web.
Price Range: $29 to $99 per user, per month (30-day free trial)
Salesflare is a simple and easy-to-use pipeline tool known for automatically important and consolidating customer data across your other tools as well as publicly-available data on the web. Its also known for high data integrity, meaning your data is secure and you won't create duplicate records like what sometimes happens in Pipedrive. Meetings, phone calls, and other interactions are automatically logged, and you can create workflow automations. However, its starting price may be high for some.
Insightly CRM gives you visibility and control over the post-sale customer process with a range of project management tools.
Price Range: Free to $99 per user, per month (14-day free trial)
Insightly is a functional CRM that provides a sales pipeline as well as a separate project management pipeline with advanced project management features. These features give you the ability to track milestones, manage client processes, and optimize on-time delivery without losing data. It serves as a Pipedrive alternative for businesses needing to close deals and manage the post-sale customer relationship, such as service- or client-based companies.
For more information, check out our comparison guide on Insightly vs Pipedrive. Otherwise, go directly to their site below:
Visit InsightlyCustomer relationships are the lifeblood of a business. More than ever, today’s customers want to have valued relationships that extend beyond sales transactions. Therefore, sales teams seek alternatives to Pipedrive CRM that provide them with the right and complementary functionality to achieve this. The six best CRM alternatives we evaluated can help you improve your sales processes to strengthen customer relationships.
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