Check out our independent editorial review of the best crm software for sales professionals, including use cases for each option.
Pipedrive is a deal-driven CRM that allows you to visualize your sales pipeline but may have limited functionality for its price. Some salespeople consider alternatives that deliver more bang for their buck, which can combine affordability with robust features that better serve their needs. To help you choose, we’ve compiled a list of the six best Pipedrive alternatives that also allow you to store, track, and manage customer interactions in a single system of record.
Here are the top six Pipedrive competitors and alternatives:
We based our scoring criteria on our understanding of Pipedrive and its competitors to find options that offer things Pipedrive might not. Therefore, we placed our emphasis on cost, a focused set of key features, and third-party integrations. We also included flexibility of customization, availability of support, and ease of use since they’re important factors in an effective CRM alternative.
Note: All per-user prices are with a one-year commitment unless noted.
Although several CRMs earned top spots in our chosen categories, we found HubSpot CRM to be the best option overall. Below, see how each option scored in terms of cost, offerings, and support.
HubSpot has the most comprehensive features in a free tier and provides more functionality in its paid plans.
Price Range: Free to $1,200 per month (Sales Hub)
HubSpot CRM is an industry leader offering one of the most complete free options with core CRM features. In addition to its free tier, it also offers premium Sales Hub tiers you can upgrade into that include robust features and functionalities for sales, plus the ability to integrate with Marketing Hub (at an additional cost). This makes HubSpot CRM a great solution for those seeking a free Pipedrive alternative with the ability to upgrade as you scale.
Zoho CRM is one of the best CRMs for integration, providing a range of omnichannel interactions with customers.
Price Range: Free to $52 per user, per month (15-day free trial)
Zoho CRM is a robust sales tool offering a free plan as well as four premium tiers that allow for omnichannel sales and marketing management. Specifically, Zoho CRM excels at social media and other integrations, allowing you to improve process management and lead generation through various channels. This makes Zoho CRM a great Pipedrive alternative for those who source leads via social media and other channels.
This pared-down Salesforce CRM allows users to tap into the advanced functionality of enterprise-level software affordably.
Price Range: $25 per user, per month (14-day free trial)
Salesforce Essentials is a stripped-down version of the market-leading CRM platform, designed to allow small businesses to scale and grow with a condensed set of features. By tapping into the power of Salesforce, small businesses can leverage productivity tools like Einstein Activity Capture to automatically attach calendar events and emails to records. This CRM is great for teams looking for a feature set that’s more advanced than Pipedrive’s.
AI-powered automated workflows offer customization options, personalization, and next-gen customer engagement.
Price Range: Free to $69 per user, per month (21-day free trial)
Freshsales is an outstanding option that strikes the delicate balance between a lean and affordable small business solution and a features-heavy enterprise option. It uses powerful AI to help businesses enhance customer interactions with next-generation customer engagement tools that create automated workflows and extensive customization. Therefore, it’s a great alternative for those needing AI-enabled personalization and automation.
Copper has distinguished itself as the CRM for Google and Chrome products with its full integrations and ease of use.
Price Range: $25 to $119 per user, per month (14-day free trial)
Copper is designed for and recommended by Google, allowing users to productively leverage its Google Workspace and Chrome CRM integration. These integrations provide users with a zero learning curve by using popular tools they’re already familiar with. Copper is for those looking for an alternative to Pipedrive that is optimized for Google, using its integration to reduce repetitive tasks and data entry so they can focus on building enduring business relationships.
Insightly CRM gives you visibility and control over the post-sale customer process with a range of project management tools.
Price Range: $25 to $99 per user, per month (14-day free trial)
Insightly is a functionally intuitive CRM that gives you visibility to sell smarter by going beyond the narrow view of sales transactions. It is equipped with a powerful range of features with built-in project management abilities to track milestones, manage processes, and optimize on-time delivery without losing data. It serves as a Pipedrive alternative for those who desire streamlined processes that convert deals through on-time delivery.
Customer relationships are the lifeblood of a business. More than ever, today’s customers want to have valued relationships that extend beyond sales transactions. Therefore, sales teams seek alternatives to Pipedrive CRM that provide them with the right and complementary functionality to achieve this. The six best CRM alternatives we evaluated can help you improve your sales processes to strengthen customer relationships.