Find the best operational CRM software for your business. Learn about the features, pricing, and use cases of the top six CRM solutions for 2024.
Pipedrive is one of the most intuitive and easy-to-use CRM built to help salespeople manage their deal pipelines. However, it doesn't offer a free tier and some advanced sales and marketing features are either missing or require an add-on purchase. If you're looking for a lower cost or more robust CRM for your specific needs, we put together an editorially-independent list of the top Pipedrive alternatives and their primary use cases.
Here are the top six Pipedrive alternatives and competitors to consider:
If you're still unsure whether Pipedrive is right for you, check out our in-depth Pipedrive review. Otherwise, read through our list of the top Pipedrive alternatives, which revealed Freshsales as the overall winner while also taking first place for core features and ease of use. Below, see how we assessed each CRM alternative plus their use cases, pricing plans, and key features.
Note: All per-user prices are with a one-year commitment unless noted.
Offers advanced sales features as well as a clean and intuitive sales pipeline interface.
Price Range: Free to $69 per user, per month (21-day free trial)
Freshsales is our overall best CRM and a great Pipedrive alternative option that strikes a balance between a lean and affordable small business solution and a feature-packed sales pipeline software. Leverage the advanced sales features offered in the Growth Plan, such as AI-powered scoring, sales sequences, and deal management. Upgrade to higher tiers for more robust tools like multiple pipelines, AI-based forecasting insights, and time-based workflows.
While Freshsales offers the best mix of advanced sales tools and usability, it has limited marketing features. If you need a CRM with built-in sales and marketing tools, try EngageBay, which is one of our best sales pipeline CRMs and offers marketing features.
Provides robust social media, website, and campaign management as well as paid add-ons.
Price Range: Free to $52 per user, per month (15- to 30-day free trial)
Zoho CRM is an omnichannel cloud-based CRM that offers a robust sales pipeline tool for sales and marketing management. As our top marketing software, it excels at drip campaigns, social media engagement, and lead generation through various channels. Track how consumers are talking about your brands and on which platforms with its social CRM tools, and then sync with Zoho Marketing or other apps to launch SMS campaigns to drive traffic to your website.
Although Zoho CRM offers a powerful mix of sales and marketing features, it has a complicated interface compared with other software. For a more user-friendly CRM, try Freshsales, which won in this category and integrates with Freshmarketer for multichannel engagement.
Offers a comprehensive free tier with more sales and marketing functionality in its paid plans.
Price Range: Free to $1,200+ per month (Sales Hub)
HubSpot CRM is our top-rated free CRM and offers one of the most fully-featured free forever plans. Manage your contacts, track where they are in the deal pipeline, and segment your lists so you can create targeted emails for them. Then, upgrade for advanced sales tools like automation, multiple pipelines, and sales analytics. You can also integrate with its marketing or service platforms at an additional cost to manage your operations seamlessly as you scale.
While HubSpot offers a great free platform, its upgrades can get expensive quickly, especially for smaller teams that need the features offered in higher tiers. If you’re looking for a Pipedrive alternative with more affordable yet robust paid tiers, check out Zoho CRM.
For a deeper comparison, check out our review of HubSpot CRM vs Pipedrive. Otherwise, visit their site below:Visit Hubspot CRM
Allows users to manage long sales cycles with multiple pipelines and robust reporting tools.
Price Range: $25 to $330 per user, per month (30-day trial)
Salesforce Sales Cloud is a fully customizable platform designed to help B2B businesses and sales teams manage longer sales processes. Collaborate with your team or with other departments or vendors through its Chatter tool, manage your sales processes, and personalize your team’s milestones with its robust pipelines. Then, share real-time sales insights and track your revenue targets or key performance indicators using its reports and dashboards.
While Salesforce Sales Cloud is a great option for sales teams that need advanced collaboration and reporting tools, it has limited marketing tools. If you need a CRM that offers a good mix of sales and marketing features in each tier, try Zoho CRM.
If you'd like to compare the two further, read our Pipedrive vs Salesforce evaluation. Or, visit Salesforce directly below:Visit Salesforce
Helps you build comprehensive profiles of your contacts from multiple touchpoints.
Price Range: Free to $110.39 per user, per month
EngageBay is a top contact management software that offers a 360-degree view of your customers and leads. Use its all-in-one package to create in-depth profiles of your contacts gathered from their personal information, social media profiles, lead scores, and more. Then, utilize this data to set follow-up activities or schedule a sales pitch for them, and share real-time updates with your sales team so you can create more personalized strategies together.
EngageBay offers an all-in-one solution for sales, marketing, and service, but you need to upgrade to higher tiers for basic automations. If you’re looking for a CRM with automations even in the lower tiers, try Zoho CRM, which is also best for multichannel contact management.
Offers a visual platform for customer-facing teams to manage sales and ongoing projects.
Price Range: $10 to $24+ per user, per month (14-day trial)
monday sales CRM is an intuitive CRM software built by monday.com that helps you track your deals, leads, and projects with its colorful kanban boards and customization tools. Monitor your sales cycle using its unlimited pipelines and visual dashboards to organize your projects, clients, and workflows. Then, integrate with monday.com’s work management platform for advanced project management tools like portfolio management, resource allocation, and milestones.
While monday sales CRM is a great Pipedrive alternative for project management and sales, it has limited workflow automation. For a platform that offers robust automation even in its lower tiers, check out Zoho CRM, which integrates with Zoho Projects.
The best alternative options for Pipedrive possess these capabilities:
Gain a complete view of your sales cycle, identify opportunities and bottlenecks, and monitor your metrics in one place by creating pipelines and customizing them according to your needs.
Create custom web forms for your websites, landing pages, and email campaigns to generate leads, then score and quantify them so you can prioritize the ones who will most likely turn into paying customers.
Cut down on manual tasks and set up trigger-based actions for your sales and marketing processes, such as deal creation, lead scoring and routing, and scheduling drip campaigns.
Tailor your sales processes and activities according to your business’ needs by customizing deal pipelines, adding custom fields, using multiple languages, or syncing with third-party apps.
Pipedrive is a top-of-the-line CRM software, but that doesn't mean it's perfect for you. To help you compare valid alternatives, we reviewed dozens of options and scored each across six key categories to assign every potential Pipedrive alternative a score out of five. We also used these scoring categories to determine a primary use case for each and what it may do better than Pipedrive. Check out our specific evaluation criteria below:
Pipedrive is popular for its powerful yet intuitive pipelines and robust sales features. However, salespeople and teams who seek alternatives to Pipedrive need a platform that pairs pipeline management with advanced sales features and built-in tools for marketing, service, and more. These six best CRM alternatives we’ve evaluated can help you decide which platform can improve your sales and marketing processes and strengthen customer relationships.