6 Best Pipedrive Alternatives & Competitors 2023

Pipedrive is an industry leader but may not be right for some. Check our editorial review of the top Pipedrive alternatives and competitors to decide.

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Pipedrive is one of the most intuitive and easy-to-use CRM built to help salespeople manage their deal pipelines. However, it doesn't offer a free tier and some advanced sales and marketing features are either missing or require an add-on purchase. If you're looking for a lower cost or more robust CRM for your specific needs, we put together an editorially-independent list of the top Pipedrive alternatives and their primary use cases.

Here are the top six Pipedrive alternatives and competitors to consider:

  • Freshsales: Best overall alternative for features and ease of use (free starting price)
  • Zoho CRM: Best CRM for multichannel digital marketing and sales (free starting price)
  • HubSpot CRM: Best free CRM alternative with premium upgrades (free starting price)
  • Salesforce: Best CRM alternative for complex or long sales cycles (30-day free trial)
  • EngageBay: Best CRM alternative for contact behavior tracking (free starting price)
  • monday sales CRM: Best CRM for project management and sales (14-day free trial)

If you're still unsure whether Pipedrive is right for you, check out our in-depth Pipedrive review. Otherwise, read through our list of the top Pipedrive alternatives, which revealed Freshsales as the overall winner while also taking first place for core features and ease of use. Below, see how we assessed each CRM alternative plus their use cases, pricing plans, and key features.

Note: All per-user prices are with a one-year commitment unless noted.

Freshsales: Best for Features & Usability

Offers advanced sales features as well as a clean and intuitive sales pipeline interface.

Price Range: Free to $69 per user, per month (21-day free trial)

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Pros:

  • Intuitive interface & use
  • Affordable price points
  • Advanced sales features

Cons:

  • May be too robust for some
  • Missing some marketing functions
  • Multiple pipelines require upgrade

Freshsales is our overall best CRM and a great Pipedrive alternative option that strikes a balance between a lean and affordable small business solution and a feature-packed sales pipeline software. Leverage the advanced sales features offered in the Growth Plan, such as AI-powered scoring, sales sequences, and deal management. Upgrade to higher tiers for more robust tools like multiple pipelines, AI-based forecasting insights, and time-based workflows.

While Freshsales offers the best mix of advanced sales tools and usability, it has limited marketing features. If you need a CRM with built-in sales and marketing tools, try EngageBay, which is one of our best sales pipeline CRMs and offers marketing features.

Freshsales Pricing

  • Free Version: Supports up to 3 users
  • Growth: $15 per user, per month
  • Pro: $39 per user, per month
  • Enterprise: $69 per user, per month
  • Free Trial: 21 days
  • Integration with Freshworks' free marketing and service platform tiers

Freshsales Key Features

  • Smart AI: Analyze deal stages and engage with your leads automatically via Freddy AI.
  • Built-in Phone & Chat: Leverage its free native phone dialer, live chat, and chatbots.
  • Integrated Web Forms: Gain insight into audience behavior and personalized journeys.
  • Simple Pipeline View: Track deals with clean, intuitive pipelines similar to Pipedrive’s.

Freshsales Pipedrive alternatives

Visit Freshsales

Zoho CRM: Best for Multichannel Marketing

Provides robust social media, website, and campaign management as well as paid add-ons.

Price Range: Free to $52 per user, per month (15- to 30-day free trial)

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Pros:

  • Affordable, competitive features
  • Free plan available
  • Advanced customization fields

Cons:

  • Customer service can be slow
  • Free tier can be limited
  • Some marketing tools cost extra

Zoho CRM is an omnichannel cloud-based CRM that offers a robust sales pipeline tool for sales and marketing management. As our top marketing software, it excels at drip campaigns, social media engagement, and lead generation through various channels. Track how consumers are talking about your brands and on which platforms with its social CRM tools, and then sync with Zoho Marketing or other apps to launch SMS campaigns to drive traffic to your website.

Although Zoho CRM offers a powerful mix of sales and marketing features, it has a complicated interface compared with other software. For a more user-friendly CRM, try Freshsales, which won in this category and integrates with Freshmarketer for multichannel engagement.

Zoho CRM Pricing

  • Free Version: Supports up to 3 users
  • Standard: $14 per user, per month
  • Professional: $23 per user, per month
  • Enterprise: $40 per user, per month
  • Ultimate: $52 per user, per month
  • Free Trial: 15 to 30 days
  • Additional sales, marketing, and service add-ons can be purchased

Zoho CRM Key Features

  • Free Version: Use its free tier’s pipeline management tool and customization options.
  • Social Listening: Monitor what people are saying on social media about your brands.
  • AI-Driven Automation: Improve your operations with workflows suggested by Zia AI.
  • Omnichannel Management: Get notified when users interact via multiple platforms.

Zoho CRM Pipedrive alternatives

Visit Zoho CRM

HubSpot CRM: Best Free Option With Upgrades

Offers a comprehensive free tier with more sales and marketing functionality in its paid plans.

Price Range: Free to $1,200+ per month (Sales Hub)

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Pros:

  • Robust free version
  • Easy-to-use pipeline
  • Well-designed UI

Cons:

  • Paid plans are pricey
  • Best suited for multiple users
  • Focus is inbound sales & marketing

HubSpot CRM is our top-rated free CRM and offers one of the most fully-featured free forever plans. Manage your contacts, track where they are in the deal pipeline, and segment your lists so you can create targeted emails for them. Then, upgrade for advanced sales tools like automation, multiple pipelines, and sales analytics. You can also integrate with its marketing or service platforms at an additional cost to manage your operations seamlessly as you scale.

While HubSpot offers a great free platform, its upgrades can get expensive quickly, especially for smaller teams that need the features offered in higher tiers. If you’re looking for a Pipedrive alternative with more affordable yet robust paid tiers, check out Zoho CRM.

HubSpot CRM Pricing

  • Free Version: Supports unlimited users
  • Sales Hub Starter: $18+ per month for 2 users
  • Sales Hub Professional: $450+ per month for 5 users
  • Sales Hub Enterprise: $1,200+ per month for 10 users
  • Additional users can be purchased for an extra fee
  • Access to free tiers of its marketing and service platforms

HubSpot CRM Key Features

  • Knowledge Base: Learn how to use your CRM with its how-to guides and resources.
  • Robust Free Tier: Use features like email tracking, ticketing, reporting tools, and more.
  • HubSpot Ecosystem: Integrate with Marketing, Service, CMS, and Operations Hubs.
  • Workflow Automations: Set up trigger-based actions for sales and marketing tasks.

HubSpot CRM Pipedrive alternatives

For a deeper comparison, check out our review of HubSpot CRM vs Pipedrive. Otherwise, visit their site below:

Visit Hubspot CRM

Salesforce: Best for Complex Sales Cycles

Allows users to manage long sales cycles with multiple pipelines and robust reporting tools.

Price Range: $25 to $330 per user, per month (30-day trial)

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Pros:

  • Highly customizable
  • Access to Salesforce technology
  • Advanced reports & dashboards

Cons:

  • Reports require a learning curve
  • Best for B2B businesses
  • More costly than some competitors

Salesforce Sales Cloud is a fully customizable platform designed to help B2B businesses and sales teams manage longer sales processes. Collaborate with your team or with other departments or vendors through its Chatter tool, manage your sales processes, and personalize your team’s milestones with its robust pipelines. Then, share real-time sales insights and track your revenue targets or key performance indicators using its reports and dashboards.

While Salesforce Sales Cloud is a great option for sales teams that need advanced collaboration and reporting tools, it has limited marketing tools. If you need a CRM that offers a good mix of sales and marketing features in each tier, try Zoho CRM.

Salesforce Sales Cloud Pricing

  • Starter: $25 per user, per month
  • Professional: $80 per user, per month
  • Enterprise: $165 per user, per month
  • Unlimited: $330 per user, per month
  • Free Trial: 30 days
  • Access to AppExchange

Salesforce Sales Cloud Key Features

  • Robust Pipelines: Manage leads and opportunities in two separate visual pipelines.
  • Advanced Reporting: Customize reports and present them in real-time dashboards.
  • Productivity: Maximize your time with calendar tasks, reminders, call notes, and more.
  • Smart Tools: Sync customer communications to your CRM via Einstein Activity Capture.

Salesforce Sales Cloud Pipedrive alternatives

If you'd like to compare the two further, read our Pipedrive vs Salesforce evaluation. Or, visit Salesforce directly below:

Visit Salesforce

EngageBay: Best for Behavior Tracking

Helps you build comprehensive profiles of your contacts from multiple touchpoints.

Price Range: Free to $110.39 per user, per month

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Pros:

  • Biennial subscription discount
  • Intuitive user interface
  • Top-notch user support

Cons:

  • No add-on options
  • Phone support requires upgrade
  • No automations in basic tier

EngageBay is a top contact management software that offers a 360-degree view of your customers and leads. Use its all-in-one package to create in-depth profiles of your contacts gathered from their personal information, social media profiles, lead scores, and more. Then, utilize this data to set follow-up activities or schedule a sales pitch for them, and share real-time updates with your sales team so you can create more personalized strategies together.

EngageBay offers an all-in-one solution for sales, marketing, and service, but you need to upgrade to higher tiers for basic automations. If you’re looking for a CRM with automations even in the lower tiers, try Zoho CRM, which is also best for multichannel contact management.

EngageBay Pricing

  • All-in-One Free Version: Supports up to 15 users
  • All-in-One Basic: $13.79 per user, per month
  • All-in-One Growth: $59.79 per user, per month
  • All-in-One Pro: $110.39 per user, per month

EngageBay Key Features

  • 360-Degree Customer View: Access all of a contact's information on one single page.
  • Activity Tracking: Monitor your leads’ web activities, email responses, and click rates.
  • Social Suite: Launch social media campaigns and engage with your leads online.
  • Predictive Lead Scoring: Customize and automate how you want to quantify leads.

EngageBay Pipedrive alternatives

Visit EngageBay

monday sales CRM: Best for Project Management

Offers a visual platform for customer-facing teams to manage sales and ongoing projects.

Price Range: $10 to $24+ per user, per month (14-day trial)

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Pros:

  • Visual drag-and-drop tool
  • Offers unlimited pipelines
  • Robust customer support

Cons:

  • Lead scoring requires upgrade
  • No built-in AI assistant
  • Limited automations

monday sales CRM is an intuitive CRM software built by monday.com that helps you track your deals, leads, and projects with its colorful kanban boards and customization tools. Monitor your sales cycle using its unlimited pipelines and visual dashboards to organize your projects, clients, and workflows. Then, integrate with monday.com’s work management platform for advanced project management tools like portfolio management, resource allocation, and milestones.

While monday sales CRM is a great Pipedrive alternative for project management and sales, it has limited workflow automation. For a platform that offers robust automation even in its lower tiers, check out Zoho CRM, which integrates with Zoho Projects.

monday sales CRM Pricing

  • Basic CRM: $10 per user, per month
  • Standard CRM: $14 per user, per month
  • Pro CRM: $24 per user, per month
  • Enterprise: Contact for quote
  • Free Trial: 14 days
  • Access to app marketplace

monday sales CRM Key Features

  • Sales Pipelines: Track your sales cycle with color-coded tags and kanban boards.
  • Activity Management: Log lead or contact activities like calls, meetings, and notes.
  • Sales Dashboard: Present your deal progress, sales figures, and team performance.
  • Project Management: Gain full visibility over all your projects, key metrics, and results.

monday sales CRM Pipedrive alternatives

Visit monday sales CRM

Top 4 Pipedrive Alternatives Features

The best alternative options for Pipedrive possess these capabilities:

Pipeline Management

Lead Management

Workflow Automation

Customization

Gain a complete view of your sales cycle, identify opportunities and bottlenecks, and monitor your metrics in one place by creating pipelines and customizing them according to your needs.

Create custom web forms for your websites, landing pages, and email campaigns to generate leads, then score and quantify them so you can prioritize the ones who will most likely turn into paying customers.

Cut down on manual tasks and set up trigger-based actions for your sales and marketing processes, such as deal creation, lead scoring and routing, and scheduling drip campaigns.

Tailor your sales processes and activities according to your business’ needs by customizing deal pipelines, adding custom fields, using multiple languages, or syncing with third-party apps.

How We Evaluated the Best Pipedrive Alternatives & Competitors

Pipedrive is a top-of-the-line CRM software, but that doesn't mean it's perfect for you. To help you compare valid alternatives, we reviewed dozens of options and scored each across six key categories to assign every potential Pipedrive alternative a score out of five. We also used these scoring categories to determine a primary use case for each and what it may do better than Pipedrive. Check out our specific evaluation criteria below:

Evaluation Criteria

We placed our emphasis on cost, core features, ease of use, and flexibility of customizations. We also included third-party app integrations and the availability of customer support since they’re important factors in an effective CRM alternative.

Cost:
25%
Core Features:
25%
Ease of Use:
15%
Customizations:
15%
Integrations:
10%
Customer Support:
10%

Bottom Line: Pipedrive Alternatives & Competitors

Pipedrive is popular for its powerful yet intuitive pipelines and robust sales features. However, salespeople and teams who seek alternatives to Pipedrive need a platform that pairs pipeline management with advanced sales features and built-in tools for marketing, service, and more. These six best CRM alternatives we’ve evaluated can help you decide which platform can improve your sales and marketing processes and strengthen customer relationships.

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