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Pipedrive is one of the most intuitive and easy-to-use CRM built to help salespeople manage their deal pipelines. However, it doesn't offer a free tier and some advanced sales and marketing features are either missing or require an add-on purchase. If you're looking for a lower cost or more robust CRM for your specific needs, we put together an editorially-independent list of the top Pipedrive alternatives and their primary use cases.
Here are the top six Pipedrive alternatives and competitors to consider:
If you're still unsure whether Pipedrive is right for you, check out our in-depth Pipedrive review. Otherwise, read through our list of the top Pipedrive alternatives, which revealed Freshsales as the overall winner while also taking first place for core features and ease of use. Below, see how we assessed each CRM alternative plus their use cases, pricing plans, and key features.
Note: All per-user prices are with a one-year commitment unless noted.
The best alternative options for Pipedrive possess these capabilities:
Gain a complete view of your sales cycle, identify opportunities and bottlenecks, and monitor your metrics in one place by creating pipelines and customizing them according to your needs.
Pipedrive is a top-of-the-line CRM software, but that doesn't mean it's perfect for you. To help you compare valid alternatives, we reviewed dozens of options and scored each across six key categories to assign every potential Pipedrive alternative a score out of five. We also used these scoring categories to determine a primary use case for each and what it may do better than Pipedrive. Check out our specific evaluation criteria below:
We placed our emphasis on cost, core features, ease of use, and flexibility of customizations. We also included third-party app integrations and the availability of customer support since they’re important factors in an effective CRM alternative.
This reflects the pricing across each CRM tier, the availability of add-ons, the free trial length, and/or the free plan offered.
This evaluates the performance and reliability of the core functions provided in the CRM, such as contact management, sales automation, and lead and deal management.
Here, we assessed how user-friendly each CRM is and considered feedback from real users on Capterra, G2, and TrustRadius. Then, we checked the accessibility of their knowledge bases and community forums.
Users and customers have come to expect a level of personalization, so a CRM should allow for this in reports and dashboards, sales pipelines, deal stages, and multiple languages or currencies.
Since businesses have everyday apps they already use, this measures how well the CRM software is able to interact with other technologies, as well.
This refers to the ability of the CRM to address customers’ pain points and needs through proactive, solution-oriented support via live chat, email, and phone. We also looked into how real users evaluate each CRM on review sites like G2 and Capterra.
Pipedrive is popular for its powerful yet intuitive pipelines and robust sales features. However, salespeople and teams who seek alternatives to Pipedrive need a platform that pairs pipeline management with advanced sales features and built-in tools for marketing, service, and more. These six best CRM alternatives we’ve evaluated can help you decide which platform can improve your sales and marketing processes and strengthen customer relationships.
Alison is a Philadelphia-based technology writer for Selling Signals. She has 15 years of experience in the digital space, and her specialties include comparison guides and reviews across CRM, ecommerce, and various SaaS products. In her free time, Alison has received two HubSpot certifications plus a TEFL certification, as well as leads an online martial arts learning program.
Selling Signals delivers actionable advice for sales and marketing professionals. Learn strategies that help you hit targets, strengthen customer relationships, and win more business. Get expert advice on lead generation, sales processes, CRM software, sales management, and account management directly to your inbox.
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