Read our article to learn how to write a sales email from start to finish that gets opens, reads, and positive replies from your potential buyers.
Whenever you're trying to improve your sales results, modifying your behavior based on relevant industry statistics is key. This data can help make you and your business more efficient by influencing evidence-based shifts. We’ve compiled 61 sales statistics to reference and use to adapt your business practices, and we’ve broken them up into the following categories to make them easier to analyze:
Sellers must call a cold lead an average of 18 times to connect with them. (Source: Gartner)
34% of marketers say that their top priority is to generate more leads. (Source: HubSpot)
Sales emails are two times more effective than cold calls. (Source: MarketingSherpa)
Companies get $42 back for every dollar spent on email marketing. (Source: Litmus)
1 in 59 cold calls results in a referral or meeting. (Source: Keller Center Research Report)
Companies that use animated GIFs often or always in marketing emails saw a 21% increase in ROI. (Source: Litmus)
82% of companies surveyed actively use content marketing. (Source: HubSpot)
Less than 10% chose cold calling when asked about their primary approach to marketing. (Source: HubSpot)
When companies generate about 40–60% of leads from online sources, they experience the greatest growth. (Source: Hinge Research Institute)
The door-to-door sales industry was estimated at $67.5 billion in 2020. (Source: IBIS World)
Cold calls convert to a sale 2.5% of the time. (Source: Kenan-Flagler Business School)
28% of cold calls get picked up, 55% are ignored or missed, and 17% are non-working numbers. (Source: Keller Center Research Report)
1 in 10–11 times, people who request to be called at a later time during a cold call express some form of interest. (Source: Keller Center Research Report)
Asking “Did I catch you at a bad time?” on a cold call makes you 40% less likely to book a meeting. (Source: Gong)
Starting a cold call with “How are you?” instead increases your likelihood of booking a meeting by 3.4 times. (Source: Gong)
Lead generation is a top priority for most business leaders, and there are many different ways to grow your pipeline. However, cold calling appears to be an underutilized strategy. For more information, check out our list of top cold calling statistics.
Only 41% of companies report having an active lead nurturing campaign. (Source: MarketingSherpa)
79% of leads never convert into sales, but a lead nurturing campaign could help. (Source: MarketingSherpa)
Only 34% of organizations surveyed touch leads monthly within their lead nurturing campaigns. (Source: MarketingSherpa)
58% of businesses surveyed use social media to contact leads in their lead nurturing process. (Source: DemandGen)
Marketers with a lead nurturing campaign reported a 45% higher ROI than ones that do not utilize a lead nurturing track. (Source: MarketingSherpa)
Companies that focus on lead nurturing generate 50% more sales-ready leads, and spend 33% less doing so. (Source: MarketingSherpa)
35% of businesses contact their leads weekly during their nurturing process, versus 22% for every other week or every three days, and 13% contacting leads only once a month. (Source: DemandGen)
Those who do adopt a lead nurturing program see significant results, and more companies should consider implementing a lead nurturing campaign.
71% of sales professionals say that closing more deals is their #1 priority. (Source: HubSpot)
65% of sales leaders say that salespeople spend too much time on non-selling activities like paperwork and not enough time on things that lead to closing. (Source: SiriusDecisions)
Salespeople close at 3.6% with referrals. This is the highest conversion rate among the ways sellers close deals. (Source: Implisit)
Salespeople who make 12 contact attempts perform almost 20% better than colleagues that stop at eight or fewer attempts. (Source: The Bridge Group)
The average win rate after offering a proposal or giving a quote is 47%. (Source: RAIN Group)
91% of the top-performing sales organizations collaborate across all departments to close big deals. (Source: E Squared)
Persistence, collaboration between departments, and a focus on selling-specific activities seem to be the keys to closing deals.
27% of companies don’t have onboarding processes for salespeople. (Source: Training Industry)
Only 26% of the reps who experienced an onboarding process said that their training was effective. (Source: Training Institute)
Only 45% of sales managers say they spend 30–60 minutes individually coaching their sales reps each week. (Source: The Brooks Group)
23% of sales managers spend less than 30 minutes individually coaching their sales reps each week. (Source: The Brooks Group)
44% of salespeople of any experience level look to their managers for tips to improve their selling. (Source: HubSpot)
53% of salespeople with two or fewer years in sales rely on their manager for improvement, compared to 56% of those with 3–4 years in sales, 45% of those with 5–10 years in sales, and 39% of those with over 10 years in sales. (Source: HubSpot)
On average, salespeople spend over 7 times more time on administrative tasks than they do on training. (Source: HubSpot)
Sales managers can make or break their team’s performance, and giving managers more time to train can help improve a company’s performance.
57% of C-level executives and VPs list a cold call as their preferred method of first contact, compared to 51% of directors and 47% of managers. (Source: RAIN Group)
75% of business decision makers have made an appointment or attended an event as a result of a cold call or email. (Source: Inside Sales)
79% of B2B professionals say that face-to-face meetings are the best way to meet new clients and sell business. (Source: Harvard Business Review)
25% of the contact information in B2B lead databases is incorrect. (Source: ZoomInfo)
B2B companies with referrals experience a 70% higher conversion rate. (Source: Influitive)
Referrals help B2B companies close 69% faster. (Source: Influitive)
86% of B2B companies with formalized referral programs experienced more revenue growth. (Source: Influitive)
Only 30% of B2B companies have a formalized referral program. (Source: Influitive)
6–10 decision makers comprise the typical buying group for a complicated B2B solution. (Source: Gartner)
77% of B2B buyers state that their latest purchase was very complex or difficult. (Source: Gartner)
Just 56% of B2B organizations verify their leads before they’re sent to a sales team. (Source: MarketingSherpa)
The top 3 social media platforms used by B2B organizations are LinkedIn (96%) and Facebook and Twitter (82%). (Source: Business 2 Community)
Referrals are vital to B2B business, as is making your sales process quick and easy for purchasing teams.
24% of sales emails are opened. (Source: Gartner)
94% of surveyed employers report that company productivity has been the same or higher since employees started working remotely during the pandemic. (Source: Mercer)
41.2% of salespeople said their phone is the most effective sales tool at their disposal. (Source: Sales Insight Lab)
Salespeople's success rates increased by 35% by using "we" instead of "I" on calls. (Source: Gong)
It appears that even through the pandemic, access to phone, email, and verbiage training can empower inside sales reps to meet their quotas.
Of non-retail salespeople in the US, 56.5% are outside sales reps. (Source: XANT, formerly InsideSales.com)
Field sales reps spend 45.4% of their time selling remotely. (Source: InsideSales)
Outside salespeople must knock on approximately 40 doors to get a single sale. (Source: Lead Heroes)
72% of business professionals say they’re influenced not only by a salesperson’s looks, but by their handshake, too. (Source: TechJury)
Face-to-face appointments have a close rate of 40% on average. (Source: Oxford Economics)
Outside sales is alive and well, even in the online age. For more stats on in-person meetings and networking, check out our networking statistics article.
The number of digital buyers reached $2.14 billion in 2021. (Source: Statista)
There was a 4.4% year-over-year increase in digital buyers between 2020 and 2021. (Source: Statista)
59% of millennials will go to Amazon first when online shopping. (Source: Inviqa)
By the year 2040, it’s estimated that 95% of purchases will be made online. (Source: Nasdaq)
The future of retail sales is online, and retailers should consider getting their listings on a popular website like Amazon or creating their own ecommerce site.
Companies seeking sustainable sales success should stay up-to-date on sales statistics, using them to make informed changes to the way they generate and nurture leads, close deals, and train their salespeople. As long as they let data be their guide, they’re likely to find sales process success by doing what currently works and inspires businesses or consumers to make purchases.