Read our in-depth Zoho CRM review to learn if this popular sales and marketing CRM is right for your business.
Zoho CRM is great for lead nurturing and marketing thanks to its large catalog of tools and customization options, as well as its free-for-life version. But the downside is that the most useful features are in paid tiers, and it’s not the best for overall usability. So, it’s worth looking at available alternatives to Zoho CRM to determine if another option is right for you. To help, we examined the top Zoho alternatives and competitors to rank the best, including an overall winner.
Here are the best Zoho CRM alternatives for salespeople:
Zoho is a good CRM option, but for some, all of Zoho’s functionalities aren’t needed or are difficult to use. Because Zoho CRM offers a wealth of sales and marketing tools, we assessed alternative options with some mix of sales and marketing features as well as an easier-to-use interface or a more inexpensive offering. Also considered were Zoho's operational features — like invoicing and billing — as well as user feedback that data syncing could improve.
If you're specifically looking for better data integrity, check out Salesflare, and for a billing alternative try Apptivo. While both scored out of our top six overall Zoho CRM alternatives, they may be the best alternatives for these two specific use cases.
Per-user pricing is based on an annual commitment unless otherwise noted.
As we tallied the results, a clear Zoho CRM alternative emerged across all criteria, scoring the best in several categories. That CRM was Freshsales. Read on for how all the evaluated CRMs fared as alternatives to Zoho CRM, including primary use cases for each option:
While many consider Zoho to be the best CRM software available, it won’t tick every box for every organization. Or, you may not want to pay for an upgraded tier to unlock only another feature or two. Zoho will also cost you in time to customize it the way you need it. Fortunately, there are many solid CRMs in the market, all offering an array of features at different price points. Our list of the best alternatives should help you find a solution to fit your exact needs.